SendHub vs TextUs
SendHub
sendhub.comTextUs
textus.comSide by side
| Figure | SendHub | TextUs |
|---|---|---|
| Price from | $18.25/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 2 |
| Spec score · Business Texting Software | 8.1 (#8) | 7.4 (#25) |
| Spec score · Two-Way SMS Software | 8.1 (#11) | 7.5 (#23) |
| Spec score · Business Text Messaging Software | 8.1 (#14) | 7.4 (#27) |
| Compliance | The homepage describes SendHub as HIPAA-ready and GDPR compliant. | TextUs describes automatic opt-out management, consent tracking, and message rate controls, and says it complies with TCPA and CTIA guidelines. |
| Headquarters | Pleasanton, California, United States | Denver, Colorado, United States |
| Integrations | The integration directory lists Microsoft Teams, Webex, Follow Up Boss, and JazzHR as direct integrations, and Gmail, Slack, Mailchimp, Salesforce, Shopify, and others via Zapier. | TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, LaborEdge, Greenhouse, SAP SuccessFactors, symplr, BlueSky, and Tracker. |
| Product | SendHub describes itself as a business text messaging platform for campaigns, automated reminders, and customer conversations. | TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads. |
| Security | SendHub says its API uses token-based authentication and describes the API as secure and scalable. | TextUs says it uses encryption in transit and at rest, role-based access controls, and regular security audits. |
| Support | Customers can contact SendHub by phone for sales, billing, or support, and by email for sales, billing, and support. | Pro includes email and ticket-based support; Enterprise adds a dedicated Customer Success Manager. |
Plans
SendHub
- Lite$19 a month
- Lite+$37 a month
- Starter$52 a month
- Basic$100 a month
- Lite$219 a year
- Lite+$400 a year
- Starter$570 a year
- Basic$1,000 a year
- CustomPriced on request
In their own words
SendHub
SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging, text-to-join keywords, templates, and merge fields. Contact tools include imports, custom lists, segmentation, tagging, filtering, and search; the analytics dashboard reports SMS deliverability and exports messaging and voice data. The API handles SMS and MMS sending and receiving, scheduled messages, replies, contacts, message history, and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; other connections, including Gmail and Salesforce, are available through Zapier. Plans start with Lite at $19 a month, including 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. Outbound MMS is available on Custom. SendHub has Android and iOS apps and says it is available in the United States and Canada. A 14-day trial requires approved 10DLC registration, with listed fees of $5 for a brand and $15 for a campaign.