Serviceaide ITSM vs Stracl
Serviceaide ITSM
serviceaide.comStracl
stracl.comSide by side
| Figure | Serviceaide ITSM | Stracl |
|---|---|---|
| Price from | $2,800/mo | $1,349.08/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Change Management Software | 7.4 (#11) | 7.2 (#15) |
| Headquarters | Santa Clara, California, United States | San Mateo, California, United States |
| Integrations | Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP. | The pricing page lists SSO, an automated organizational data load REST API, a Microsoft Power BI change management template report, a Tableau Web Connector, and an SAP GRC connection, with Tableau and SAP GRC marked Request Quote. |
| Purpose | ChangeGear provides change management and IT service management, with cloud and on-premises deployment options. | Stracl is a cloud-based platform for organizational change management that helps teams turn AI output into actionable program data. |
| Support | The maker's support page provides a ChangeGear demo portal link and directs customers to product-specific support portals. | The pricing page includes two hours of onboarding and data-load technical support and administrator training; monthly paid support is also available by quote. |
Plans
Serviceaide ITSM
- Change Management$2,800 a month
- ITSM - ESMPriced on request
Stracl
- Enterprise 10$1,499 a month
- Enterprise Unlimited$1,999 a month
- Enterprise 10$16,189 a year
- Enterprise Unlimited$21,589 a year
In their own words
Serviceaide ITSM
Serviceaide ITSM has no write-up on Specifiction yet; its figures are above.