Shepherd vs VETport
Shepherd
shepherd.vet
VETport
vetport.comSide by side
| Figure | Shepherd | VETport |
|---|---|---|
| Price from | — | $1,405/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Veterinary Practice Software | 7.0 (#5) | 7.7 (#4) |
| Spec score · Pet Care Software | 6.8 (#17) | 7.7 (#15) |
| Spec score · Veterinary Software | 6.9 (#10) | 7.7 (#9) |
| Spec score · Veterinary Appointment Scheduling Software | 6.9 (#45) | 7.7 (#31) |
| Founded | 2016 | 2002 |
| Headquarters | The contact page lists an address at 211 Boulevard of the Americas, Suite 403, Lakewood, New Jersey 08071. | 100 Castleberry Ct, Box 303, Milford, OH 45150, United States |
| Integrations | The integrations directory lists connections including IDEXX diagnostics, HomeAgain, AllyDVM, CoVet, and PetDesk; its help center also lists Shepherd OpenAPI. | VETport says its marketplace offers more than 30 third-party and in-house applications; named connections include IDEXX, Antech, Gribbles, Abaxis, VetScan, and Zoetis. |
| Medical records | Its SOAP workflow updates the medical record and invoice and generates discharge instructions. | Its EMR is SOAP-based and supports multiple veterinarians and staff contributing to the same record at the same time. |
| Security | Shepherd reports completing an annually renewed SOC 2 Type II examination and hosting production data on AWS in Ohio across multiple availability zones. | Its terms state that data is encrypted end to end, the service uses AWS, firewalls, security procedures, and backups, and VETport does not store credit-card information on its servers. |
Plans
In their own words
Shepherd
Shepherd is cloud-based veterinary practice management software for clinics, with tools for medical records, client requests, payments, and student-facing workflows. Its SOAP process updates the medical record and invoice, then creates discharge instructions. TranscribeAI generates SOAP notes, while DiagnoseAI offers clinical decision support and treatment suggestions; ShepherdAI features are optional. Through the client portal, clients can request appointments and prescription refills, review medical history, and access vaccine certificates. Shepherd Pay is integrated into the system and supports USB terminals, stored cards, and online pet portal payments. The subscription includes unlimited users and work stations, expert training, veterinary-experienced support, Shepherd Pay, and no implementation fees. Listed connections include IDEXX diagnostics, HomeAgain, AllyDVM, CoVet, and PetDesk; the help center also lists Shepherd OpenAPI. The company says onboarding takes four to six weeks without historical data migration, or eight to ten weeks when migrating records. Pricing is discussed during a demo. Shepherd reports an annually renewed SOC 2 Type II examination and says its production data is hosted on AWS in Ohio across multiple availability zones.
VETport
VETport is a cloud-based veterinary practice management system for running veterinary practices. Its SOAP-based electronic medical records allow multiple veterinarians and staff to contribute to the same record at once. Practice tools include appointment scheduling, inventory, reporting and analytics, lab integration, and payment gateway integrations. Client-facing options include telemedicine, online appointment booking, a self check-in kiosk, communications, and reminders. Teams also get task management, internal chat, a bulletin board, and synchronization across time zones. The browser-based service works on web, Android, and iOS, and can be used on computers, phones, or tablets with an internet connection. Its marketplace offers more than 30 applications, with named connections including IDEXX, Antech, Gribbles, Abaxis, VetScan, and Zoetis. Pricing is based on veterinarian and location counts rather than user counts. The listed plan costs $1,405 a month for 3 locations and 10 vets, with no setup fee. A 30-day trial is available.