Shepherd vs Vetspire

Shepherd is cloud-based veterinary practice management software for clinics, with tools for medical records, client requests, payments, and student-facing workflows. Its SOAP process updates the medical record and invoice, then creates discharge instructions. TranscribeAI generates SOAP notes, while DiagnoseAI offers clinical decision support and treatment suggestions; ShepherdAI features are optional. Through the client portal, clients can request appointments and prescription refills, review medical history, and access vaccine certificates. Shepherd Pay is integrated into the system and supports USB terminals, stored cards, and online pet portal payments. The subscription includes unlimited users and work stations, expert training, veterinary-experienced support, Shepherd Pay, and no implementation fees. Listed connections include IDEXX diagnostics, HomeAgain, AllyDVM, CoVet, and PetDesk; the help center also lists Shepherd OpenAPI. The company says onboarding takes four to six weeks without historical data migration, or eight to ten weeks when migrating records. Pricing is discussed during a demo. Shepherd reports an annually renewed SOC 2 Type II examination and says its production data is hosted on AWS in Ohio across multiple availability zones.

Vetspire is a cloud-based veterinary practice management platform for veterinary care. Its records support real-time documentation, multi-user editing, customizable input types, and sharing. Scheduling includes drag-and-drop rescheduling, custom appointment types and durations, and reusable templates; clients can book online at any time. AI Scribe transcribes conversations into SOAP notes, while AI Summary surfaces patient history and visit information. Teams can email or text clients and referring veterinarians from patient charts, or automate messages triggered by events. Other tools include inventory management, financial reporting and analytics, internal chat, user tasks, and payment processing. Listed integrations include IDEXX, Antech, Zoetis, Twilio, RingCentral, Covetrus vRxPro, and Vetsource. Vetspire supports general practice, emergency hospitals, specialty and mobile clinics, and universities, from independent practices to enterprise groups. It is accessed through a browser on Mac or Windows computers, iPads, Android tablets, and iOS or Android smartphones; Chrome is recommended. The system requires at least 10 Mbps download and upload broadband. Pricing is on request.