Shipday vs SmartRoutes
Shipday
shipday.comSmartRoutes
smartroutes.ioSide by side
| Figure | Shipday | SmartRoutes |
|---|---|---|
| Price from | $19/mo | $32/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · Delivery Management Software | 9.1 (#5) | 8.7 (#9) |
| API access | Yes | Yes |
| Customer notifications | Yes | Automated delivery notifications can be sent by SMS or email. |
| Dispatch management | Yes | Yes |
| Driver app | Drivers use a mobile app for order information, routes, updates, chat, and proof of delivery. | both |
| Free plan | Yes | No |
| Live delivery tracking | Yes | Yes |
| Pricing model | Plans include a free tier and paid monthly plans with included orders plus extra-order charges. | Pricing is calculated per vehicle based on the number of vehicles using the system each month. |
| Proof of delivery | Proof can include photos, signatures, and accurate delivery timestamps. | photo_and_signature |
| Support channels | Support is available by phone, email, online chat, and in-app chat. | Support includes online documentation, email support, and guided online onboarding. |
| Team access | Paid plans provide multi-user access, ranging from 5 staff accounts to unlimited users. | User access can be controlled with roles such as admin, driver, or support. |
Plans
Shipday
- BasicFree
- Professional Lite$19 a month
- Professional$39 a month
- Branded Premium$39 a month
- Elite$99 a month
- Business AI$349 a month
- Enterprise$2,499 a month
SmartRoutes
- Basic$32 a month
- Essentials$54 a month
- Premium$65 a month
- Free trialFree
In their own words
Shipday
Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.
SmartRoutes
SmartRoutes has no write-up on Specifiction yet; its figures are above.