Shortwave vs Zoho Mail

Shortwave is an AI email app for organizing, writing, scheduling, and searching messages with prompts. Email tools include inbox splits, bundles, delivery schedules, todos, summaries, AI filters, and AI-assisted search. Teams can share live threads, comment privately, assign next steps, and use shared labels. Connections include Slack, Calendar, Notion, Asana, and HubSpot; the pricing page also describes built-in integrations or MCP. Shortwave runs on Android, iOS, macOS, web, and Windows, and includes calendar tools and scheduled sending. It offers a free plan and a 14-day trial; paid plans start at $30/user/mo. Business is $30 a month per seat and includes five years of AI search history, up to 50 threads per search, and three AI-powered filters. Premier and Max cost $45.00 USD and $120 a month per seat, respectively, with unlimited history and higher search-thread and filter limits. Shortwave says data is encrypted at rest and in transit, and customer data is not used to train third-party LLMs. It lists CASA Tier 2 compliance and annual third-party security audits.

Zoho Mail provides custom-domain email hosting for businesses, with access through web, desktop and mobile apps. The free plan supports one domain and up to five users, each with 5 GB of mail storage; it excludes IMAP, POP and Active Sync. Paid plans start at $1/user/mo when billed annually, and a 15-day trial is listed. Security features include TLS, S/MIME and AES-256 encryption at rest, while administrative controls include role-based access, custom security policies, audit logs and eDiscovery. The service lists spam and phishing blockers, and Zia can draft replies and summarize long email threads. Zoho Mail MCP connects the service to AI apps. A migration tool can transfer emails, contacts and calendars from Google Workspace, Microsoft 365 or IMAP providers. Mobile apps combine email, calendar, contacts and files. Zoho says the service is GDPR compliant and has ISO/IEC 27001 and SOC 2 Type II certifications. Paid plans include 24×7 support by email, phone and live chat; the pricing comparison lists a 99.9% uptime guarantee for its plans.