Sidedoor vs Spendgo
Sidedoor
thesidedoor.coSpendgo
spendgo.comSide by side
| Figure | Sidedoor | Spendgo |
|---|---|---|
| Price from | £12.42/mo | $10/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Restaurant Marketing Software | 8.8 (#2) | 8.2 (#7) |
| Analytics | Sidedoor offers dashboards, portfolio reporting, forecasting and machine-learning business insights. | The platform provides sales and marketing data, customer insights, campaign reporting and dashboards for engagement analysis. |
| API | Sidedoor exposes a JSON REST operator API under /api/* for venues, availability, bookings, events, vouchers, guests, branding and widgets. | Multiple APIs import and export transaction and member data for POS, online ordering, websites, mobile apps, CDPs, CRMs and reporting systems. |
| Integrations | The named connected integrations are Alliance iPOS, Google Business and Stripe; Square and Epos Now are listed as upcoming. | Spendgo advertises pre-built integrations with leading POS and online-ordering platforms plus connections to e-commerce, mobile-app, CDP and other applications. |
| Product | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. | Spendgo provides loyalty programs for customers shopping in store, on mobile, and online. |
| Support | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. | Spendgo specifies business-hours email IT support, remote integration assistance, member escalations and customer-success-manager help. |
| System requirements | The iOS listing requires iOS 15 or later, iPadOS 15 or later, and macOS 12 or later on Apple silicon for Mac use. | The opened public pages do not state specific hardware, browser-version or operating-system requirements. |
| What it does | Sidedoor combines guest bookings, venue reservations, guest lists, events, vouchers, marketing, CRM, analytics and business intelligence in one hospitality platform. | Spendgo is a cloud loyalty-marketing platform that connects point-of-sale and e-commerce systems with third-party tools and campaign data. |
Plans
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
In their own words
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.
Spendgo
Spendgo provides loyalty programs for businesses serving customers in stores, on mobile, and online. Merchants can build rewards around visits, points, surprise-and-delight offers, paying with points, or banking points. Members can participate across business touchpoints using passwordless sign-in with a phone number. Customer experiences may include kiosks, customer displays, mobile apps, mobile wallets, web portals, and contactless table-side ordering or payments. Spendgo Messaging supports email, text, and push notifications. Loyalty and digital receipt services use transaction data for insights, third-party connections, incentives, and digital receipts. The service describes POS and online/mobile integrations, along with APIs for commerce, customer experience, marketing, and reporting applications. Some online and mobile integrations may require extra professional services; quoted work is billed monthly based on time and materials, and fixed costs may apply. Spendgo lists Android, iOS, web, and API platforms. It is a paid service with pricing on request. Its service description specifies business-hours email IT support, member-support escalations by webform and email, and a dedicated customer success manager for loyalty and digital receipt services.