Sidedoor vs Suzzy
Sidedoor
thesidedoor.coSuzzy
suzzyapp.comSide by side
| Figure | Sidedoor | Suzzy |
|---|---|---|
| Price from | £12.42/mo | €89/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Restaurant Marketing Software | 8.8 (#2) | 7.2 (#25) |
| Integrations | The named connected integrations are Alliance iPOS, Google Business and Stripe; Square and Epos Now are listed as upcoming. | The maker lists Reserve with Google, Google Business Profile, Apple Wallet, Google Wallet, and Stripe as partners. |
| Product | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. | Suzzy is an all-in-one restaurant platform for reservations, menus, loyalty, reviews, marketing, and direct orders. |
| Support | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. | The help center provides step-by-step video tutorials, while the contact page says the team will reply within the day. |
Plans
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
In their own words
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.