Sidedoor vs Toast
Sidedoor
thesidedoor.coToast
pos.toasttab.comSide by side
| Figure | Sidedoor | Toast |
|---|---|---|
| Price from | £12.42/mo | $69/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Restaurant Marketing Software | 8.8 (#2) | 7.8 (#12) |
| Integrations | The named connected integrations are Alliance iPOS, Google Business and Stripe; Square and Epos Now are listed as upcoming. | Toast says its platform has 200+ integrations and its partner directory describes integrations with restaurant software through its API. |
| Intended users | The site presents Sidedoor for guests, venues, promoters, and partners, and describes venue plans for single-venue operators, growing operators, and high-volume groups. | Toast's pricing page describes Starter Kit as intended for single-location restaurants, while Build Your Own is described for restaurants ready to use the full platform. |
| Payment security | Stripe processes card payments and Sidedoor says it does not store full card numbers or CVV codes. | Toast says its payment services are PCI DSS compliant and use real-time machine-learning fraud monitoring and encryption for payment card data. |
| Support | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. | Toast Care is included with every software subscription and is available 24/7/365 by phone or web messaging. |
Plans
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
In their own words
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.