Single Digital Presence vs WebSG

Single Digital Presence (SDP) is a web publishing platform for Victorian Government websites, established on Drupal in 2016. Its CMS provides publishing tools, data collection forms, revision history, federated approvals and domain redirect management. Each website receives Google Analytics dashboards. The service also provides security assessments and updates, Drupal and Ripple upgrades, outage and update alerts, bot protection and disaster recovery. The Ripple design system supplies styles, components and patterns for Victorian Government branded digital products. SDP’s design framework states technical and design compliance to Level AA of the latest WCAG accessibility standards. Victorian public servants can access online content training, a help centre and a Community of Practice. Technical support covers website bugs, malfunctioning elements and CMS assistance; 24/7 emergency support applies to outages and emergencies covered by the service level agreement. The service runs over 140 instances across 60 sites. Creating a new section on vic.gov.au costs nothing and requires approval from the lead department’s Digital Management Committee. Independent websites or components require a quote after a requirements document; some features and services incur charges.

WebSG is a self-service website builder for Singapore government agencies creating and publishing public-facing information sites without technical teams. Its visual editor is intended for sites such as campaigns and resource hubs and does not require design or coding skills. Agencies can upload CSV files to create searchable, filterable directory pages for material such as courses, events, or news archives. WebSG manages infrastructure and hosting, security controls, automated updates, and platform deployments. Agencies remain responsible for managing site access, domain and DNS settings, enabling DNSSEC on their DNS servers, and registering their sites with Whole-of-Government Application Analytics. Access is limited to Public Officers with a valid WOGAD or TechPass account. Trial sites can be created instantly and last 90 days. The platform is approved for Official (Closed) and Sensitive (Normal) data; WebSG states that it is fully IM8 compliant and adheres to Digital Service Standards. It runs on the web, and editing is best suited to a modern desktop browser; mobile devices are not supported for site editing. WebSG does not support transactional services such as payments, complex logic, or custom API integrations. A free start is listed at free; paid plan details are available by contact.