Smartling vs XTM Cloud
Smartling
smartling.comXTM Cloud
xtm.aiSide by side
| Figure | Smartling | XTM Cloud |
|---|---|---|
| Price from | $0.01/mo | $1,375/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 6 |
| Spec score · Translation apps | 8.7 (#20) | 9.2 (#3) |
| Spec score · Localization Management Software | 8.0 (#20) | 8.4 (#11) |
| Spec score · Translation Software | 8.1 (#66) | 8.5 (#36) |
| Spec score · Translation Management Software | 8.1 (#19) | 8.4 (#14) |
| Spec score · Language Translation Software | 8.1 (#15) | 8.5 (#8) |
| API access | Yes | Yes |
| Document translation | Yes | Yes |
| Glossary tools | Yes | Yes |
| Headquarters | New York City, New York, United States | Beaconsfield, Buckinghamshire, United Kingdom |
| Integrations | Smartling lists integrations across content management, code repositories, marketing, cloud storage, collaboration, and other categories. | XTM Connect provides connectors for CMSs and repositories plus SOAP and REST web-services APIs. |
| Security | Smartling lists SOC 2, HIPAA, GDPR, PCI Level 1, HITRUST e1, and several ISO certifications on its security page. | Supported security controls include OAuth 2.0, SAML, two-step verification and independent security audits. |
| Support | The company lists dedicated customer success managers, 24/7 technical support, professional services, managed services, and professional linguists. | XTM Cloud includes an optional XTM Support Portal for communication with the XTM Support Team and issue tracking. |
| Translation memory | Yes | Standard modules include translation memory, terminology management and the XTM Workbench editor. |
| Website translation | Yes | Yes |
Plans
Smartling
- Machine Translation$0.01 a month
- AI Translation$0.06 a month
- AI Human Translation$0.12 a month
- Human Translation$0.20 a month
- CorePriced on request
- EnterprisePriced on request
XTM Cloud
- Team$16,500 a year
- Business$60,000 a year
- Team$16,500 a year
- Business$60,000 a year
- EnterprisePriced on request
- TMS - XTM CloudPriced on request
In their own words
Smartling
Smartling is a cloud-based translation management platform for coordinating multilingual content and localization work. It supports document and website translation, with AI, machine translation and human translation options. Its AI Hub works with more than 20 large language models and machine translation engines. Translation memory, glossary tools and linguistic quality assurance support language management; reporting uses the Multidimensional Quality Metrics framework. Workflows can automate content detection, job submission, quality estimation and publishing. Listed integrations cover content management, code repositories, marketing, cloud storage and collaboration, and the platform offers API access. Supported formats include JSON, XML, YAML, HTML, Markdown, iOS strings, Android XML, Office files, PDFs and subtitles. Smartling says the platform supports hundreds of languages and locales and can process millions of words and translation actions daily. It lists web and API access, plus a free trial. Pricing starts at $0.01; plans include per-word translation options and some with prices not listed.
XTM Cloud
XTM Cloud is a translation management system for linguists, project managers and localization teams. Its standard modules—XTM Workflow, XTM Engine and browser-based XTM Workbench—support document and website translation, translation memory, terminology, glossaries, quality checks and alignment. Teams can use it as SaaS on public or private cloud, or deploy it on-premise. Browser access works on PCs and tablets, with the XTM Mobile app for smartphones and tablets; documented browser systems include Windows, Mac and Linux. XTM Connect supplies CMS and repository connectors, alongside SOAP and REST web-service APIs. The system connects to machine translation engines including Amazon Translate, DeepL, Google Translate, Microsoft Translator, OpenAI GPT and SYSTRAN Pure Neural. XTM lists support for 887 languages and 65 file formats, including XLIFF, JSON, XML, Adobe InDesign, Microsoft Office, Google Docs and HTML. The maker says it meets SOC 2 Type II, ISO 27001 and GDPR requirements and does not use customer data to train AI models. Annual plans start at $16,500/yr, and a 30-day trial is offered.