SolarWinds Loggly vs TigerOps

SolarWinds Loggly is a cloud service for monitoring, analyzing, troubleshooting, visualizing, and reporting on logs, with collaboration features. It collects logs without proprietary agents and accepts syslog over TCP, UDP, or TLS, as well as HTTP/S. Sources include public and private clouds, AWS, Azure, hybrid environments, devices, containers, Linux, Windows, Mac, and serverless systems. Loggly automatically parses logs and provides search, filters, statistical analysis, field exploration, charts, dashboards, and surround search. It integrates with Slack, GitHub, Jira, Microsoft Teams, PagerDuty, custom webhooks, and other DevOps tools. The fully functional 30-day trial needs no credit card and includes Enterprise-tier features; afterward, the account converts to the free Lite package. Lite lists 200 MB per day and seven-day retention. Standard costs $79 a month, billed annually, and includes 1 GB per day with 15-day retention. Data is automatically and permanently deleted at the end of the retention period.

TigerOps describes itself as an agentic AI observability platform for monitoring production issues and carrying out pre-approved remediation. It ingests metrics, traces, logs, and events for AI-based correlation, anomaly detection, root cause analysis, and forecasting. Its AI SRE Agent can detect incidents, identify causes, and execute actions such as restarting services, scaling deployments, or rolling back releases. Listed features include infrastructure monitoring, APM, real user and synthetic monitoring, error tracking, dashboards, and alerting. TigerOps lists more than 275 integrations, including AWS, Google Cloud, Azure, Kubernetes, Docker, Terraform, Prometheus, Grafana, OpenTelemetry, PostgreSQL, Redis, and PagerDuty. The free plan is free and includes five hosts, one-day log and metric retention, 1 GB of logs per day, 10,000 synthetic checks per month, one user seat, and community support. On Free and Pro, excess logs are dropped and trigger an alert. TigerOps says stored data uses AES-256-GCM encryption and API and agent traffic uses TLS 1.3. The company was founded in 2023 and lists offices in San Francisco, London, and Chennai.