SolarWinds Papertrail vs syslog-ng
SolarWinds Papertrail
papertrail.comsyslog-ng
syslog-ng.comSide by side
| Figure | SolarWinds Papertrail | syslog-ng |
|---|---|---|
| Price from | $5/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Log Management Software | 8.3 (#39) | 9.1 (#11) |
| Integrations | Alert notifications can be sent through Slack, PagerDuty, Campfire, email, or custom HTTP webhooks. | The product pages list destinations and integrations including Elasticsearch, Hadoop, Kafka, MongoDB, SQL databases, Redis, Splunk, and SIEM tools. |
| Support | The pricing FAQ directs customers to email [email protected] and says support is available when the team is awake. | Commercial customers can access certified engineers, global coverage, and support services; Open Source Edition users are directed to community support and documentation. |
Plans
syslog-ng
- syslog-ng Open Source EditionFree
- syslog-ng Premium Edition trialFree
- Syslog-ng Basic$2,800, paid once
- syslog-ng Premium EditionPriced on request
- syslog-ng Premium Edition MarketplacePriced on request
- syslog-ng Store BoxPriced on request
In their own words
SolarWinds Papertrail
SolarWinds Papertrail has no write-up on Specifiction yet; its figures are above.
syslog-ng
syslog-ng collects infrastructure logs, processes them, and routes or stores them for analysis. Its free Open Source Edition can collect, parse, classify, rewrite, and correlate logs before sending them to analysis tools or storing them. Premium Edition adds filtering and real-time pattern correlation to reduce and normalize log data, plus disk buffering, client-side failover, and application-layer acknowledgements. It supports TLS-encrypted transfer and encrypted log storage with X.509 certificates for mutual authentication. Store Box offers access-controlled search and custom reports that can help with compliance work. Listed destinations include Elasticsearch, Hadoop, Kafka, MongoDB, SQL databases, Redis, Splunk, and SIEM tools. Premium licensing is based on Log Source Hosts, with annual support available; Store Box licensing depends on Log Source Hosts and hardware configuration. Open Source Edition is GPL/LGPL licensed and community supported. Commercial customers can access certified engineers and support services; Premium Edition and Store Box offer free trials.