Spiro vs Zoho CRM
Spiro
spiro.ai
Zoho CRM
zoho.comSide by side
| Figure | Spiro | Zoho CRM |
|---|---|---|
| Price from | $29.17/mo | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 15 |
| Spec score · CRM Software | 8.0 (#120) | 9.4 (#3) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Boston, Massachusetts, United States | Chennai, India |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security | Spiro states that it is SOC 2 Type II compliant and that data is encrypted at rest and in transit. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Spiro says subscriptions include Customer Success, a named US-based Customer Success Manager after Full Service Setup, email technical support, a self-service Help Center, live training, and monthly product update webinars. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Spiro
- Full License$1,500 a year
- Read Only$1,000 a year
- Email Sync$500 a year
- SpiroPhone App$350 a year
- Spiro Notetaker$420 a year
- SpiroRoutes$480 a year
- Tickets Module$5,000 a year
- Quotes Module$9,000 a year
- Marketing Insights$2,500 a year
- Territory Management$5,000 a year
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.