Splashtop vs Tactical RMM

Splashtop provides remote access to computers and mobile devices across Windows, macOS, Linux, Chromebook, iOS, and Android. Access is available from any device, with both cloud and selected self-hosted options. Listed capabilities include file transfer, session recording, managed devices, and mobile apps. Security controls include 2FA, endpoint MFA, audit logging, and end-to-end encryption; the company also cites SOC 2, SOC 3, ISO/IEC 27001, and GDPR. Pro includes role and access management, up to 10 computers per license, and up to three users connecting to one computer. Performance adds 4:4:4 color accuracy, 240 FPS capability, high-fidelity audio, remote stylus and Wacom Bridge support, and USB passthrough. Enterprise lists SSO, granular controls, scheduled access, SIEM logging, IP whitelisting, APIs, and cloud recording. Solo costs $6 a month billed annually at 72 USD for one user and up to two computers. Pro is $8.25 a month per user billed annually at 99 USD; Performance is $13 a month per user billed annually at 149 USD. Free trials are listed.

Tactical RMM is a remote monitoring and management platform for IT professionals and managed service providers. It supports Windows, macOS, and Linux, and can be self-hosted or managed. Technicians can start remote desktop sessions, use a remote shell, and manage files on endpoints. Patch policies help approve and deploy Windows updates and manage reboots. Automation policies deploy configurations and scripts, including PowerShell, Python, Bash, and other languages. Monitoring checks hardware health, services, event logs, and custom script outputs, with alerts. Reports can use templates or custom formats, with PDF output and interactive web dashboards. The platform describes itself as source-available and provides role-based permissions. Pricing is freemium, with a free plan and paid plans from $55/mo. Tier 1 Starter self-hosted costs $55 a month for 0 to 199 endpoints; the hosted version costs $65 a month for 0 to 100 endpoints. Nonprofits receive a complimentary tier upgrade with self-hosted subscriptions, not hosted ones.