Spoors vs WEX FSM

Spoors is field operations software for teams coordinating work through workflows, forms, and mobile devices. It runs on Android, iOS, and the web, and supports offline operation with an offline-first design. Listed capabilities include route optimization, recurring jobs, invoicing and payments, and a customer portal. Attendance and Leave Management is included with every plan, while the Free plan allows 1,000 tasks per month. Basic costs $12.00 per month and includes one workflow and 10 forms, actions, and activities; Advanced costs $15.00 per month and includes five workflows and 50 forms, actions, and activities. Enterprise costs $22.00 per month and includes unlimited forms. Spoors offers more than 60 workflow templates, real-time dashboards, and more than 80 pre-built reports. It is ISO 27001 certified and says data is encrypted and access-controlled, with granular permissions for IT administrators. The platform integrates with more than 14 business tools. Support varies by plan and may include email, phone, training, customer success management, and migration support.

WEX FSM organizes contractor workflows from scheduling and dispatch through proposals, invoicing, and payments. It is presented for HVAC, plumbing, electrical, and roofing businesses, with Android, iOS, and web access. Scheduling tools include drag-and-drop planning, dispatch groups, coverage zones, GIS maps, and technician navigation. Customer records can hold service history, notes, attachments, contacts, and information for multiple locations. Technicians can create field proposals, compare replacement options, and include financing. Payment options include card processing, mobile card readers, online pay, mobile check imaging, ACH, and recurring payments; field teams can also work offline. QuickBooks Online and Desktop sync are listed, along with other integrations that may carry extra fees. The Free plan includes payment features. Payment Options is free when card and/or financing volume exceeds $25,000/mo, or costs $69/mo when volume is below that threshold. Support is available by chat, phone, or email weekdays, 8am–7pm EST. Onboarding includes data cleansing and loading, team onboarding, and training resources.