Stept vs Zendesk AI Agents
| Stept | Zendesk AI Agents | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | No |
| Paid from | $19/mo | $1.58/mo |
| Open source | No | No |
| Platforms | Web | Web |
| Free plan | Yes | No |
| Human handoff | Yes | Yes |
| Paid from | — | 19 /mo |
| Supported channels | — | social, web, mobile, voice, email, messaging |
| Workflow actions | — | Yes |
| Voice support | — | Yes |
| Multilingual support | — | Yes |
| API access | — | Yes |
Both are listed in Best AI Customer Service Agents. On Specifiction, Stept scores higher on our published basis.