Zendesk AI Agents

AI Customer Service Agents

Web

6.0#29 of 53$1.58/mofirst paid tier

Overview

Zendesk AI Agents is ranked #29 of 53 in AI customer service agents on Specifiction. It runs on Web. There is no free plan. Paid plans start at $1.58/mo.

Zendesk AI Agents plans and pricing

All plans

Support Team $19/yr paid yearly Email and ticketing system · Ticket routing · Automations and triggers zendesk.com · 23 Sept 2026

Suite Team $55/yr paid yearly AI Agents · Messaging and live chat · Telephony zendesk.com · 23 Sept 2026

Suite Professional $115/yr paid yearly Skills-based routing · IVR phone tree · Admin Copilot zendesk.com · 23 Sept 2026

Compared on AI customer service agents

Free plan: Nozendesk.com
Paid from: $19/mozendesk.com
Supported channels: social, web, mobile, voice, email, messagingzendesk.com
Workflow actions: Yeszendesk.com
Human handoff: Yeszendesk.com
Voice support: Yeszendesk.com
Multilingual support: Yeszendesk.com
API access: Yeszendesk.com

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$19/mo6.9 Klaviyo Free plan Web Free6.9

Where it ranks on Specifiction

Best AI Customer Service Agents in 2026#29 of 53
Best AI Customer Service Software in 2026#27 of 41
Best Customer Service Automation Software in 2026#16 of 24

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Sources

zendesk.com/pricing/· checked 23 Sept 2026