Zendesk AI Agents
zendesk.com
Plans and prices
Support Team $19 a month paid yearly Email and ticketing system · Ticket routing · Automations and triggers Read 23 Sep 2026 · zendesk.com
Support Team $228 a year $228.00 per agent per year (= $19.00 per agent/month, billed annually) Email and ticketing system · Ticket routing · Automations and triggers Read 5 Oct 2026 · zendesk.com
Suite Team $55 a year paid yearly AI Agents · Messaging and live chat · Telephony Read 23 Sep 2026 · zendesk.com
Suite Team $55 a month paid yearly AI Agents · Messaging and live chat · Telephony Read 23 Sep 2026 · zendesk.com
Suite Professional $115 a year paid yearly Skills-based routing · IVR phone tree · Admin Copilot Read 23 Sep 2026 · zendesk.com
Suite Professional $115 a month paid yearly Skills-based routing · IVR phone tree · Admin Copilot Read 23 Sep 2026 · zendesk.com
Where Specifiction places it
- Multilingual Customer Support Software#20 of 226.0
- Contact Center Quality Assurance Software#22 of 245.9
- Customer Service Automation Software#24 of 266.0
- Support Bots#19 of 205.9
- Knowledge Bots#20 of 215.9
- AI Agents for Customer Support Software#26 of 276.0
- AI Customer Service Agents#55 of 565.9
- AI Customer Service Software#40 of 405.9
- Browser Based#34 of 345.9
- Customer Service - Midmarket Software#30 of 306.0
- Customer Support Software#29 of 296.0
- Ticketing Software#29 of 296.0