Microsoft Dynamics 365 Sales

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Spec score 8.7 #1 of 68 in Order Management Software

Spec sheet

Product: Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity.Read 7 Oct 2026 · microsoft.com
Audience: Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents.Read 7 Oct 2026 · microsoft.com
Free plan: NoRead 20 Sep 2026 · microsoft.com
Trial: The pricing page offers a Dynamics 365 Sales free trial but does not state its duration in the opened page.Read 7 Oct 2026 · microsoft.com
Paid from: 65Read 20 Sep 2026 · microsoft.com
Integrations: Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.Read 7 Oct 2026 · learn.microsoft.com
Security: Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.Read 7 Oct 2026 · learn.microsoft.com
Headquarters: Redmond, Washington, USARead 23 Sep 2026 · microsoft.com
Founded: 1975Read 23 Sep 2026 · microsoft.com
AI and pipeline: Sellers can query Copilot about sales tasks and pipeline updates and use AI-based scoring and prioritized work lists for opportunities.Read 7 Oct 2026 · microsoft.com
AI features: YesRead 20 Sep 2026 · microsoft.com
Customization: Users can configure fields, dashboards, and views to match their organization’s sales methodology and extend sales processes with Power Platform.Read 7 Oct 2026 · microsoft.com
Email sync: YesRead 20 Sep 2026 · microsoft.com
Forecasts: Sales forecasts and charts help predict revenue and track performance against goals.Read 7 Oct 2026 · microsoft.com
Free trial: YesRead 20 Sep 2026 · microsoft.com
Marketing automation: YesRead 20 Sep 2026 · microsoft.com
Meeting preparation: The product provides AI-generated opportunity summaries and meeting preparation notes with customer status, relevant news, and past meeting notes.Read 7 Oct 2026 · microsoft.com
Mobile: The Dynamics 365 Sales mobile app is available on iOS and Android, but does not work in China, Government/Sovereign cloud, or Dynamics 365 Customer Engagement on-premises.Read 7 Oct 2026 · learn.microsoft.com
Mobile app: YesRead 20 Sep 2026 · microsoft.com
Open source: NoRead 20 Sep 2026 · microsoft.com
Sales agents: Microsoft describes prebuilt Sales Opportunity and Sales Qualification agents, and says the Sales Close Agent is in preview.Read 7 Oct 2026 · microsoft.com
Support and training: Microsoft provides online training courses, documentation, videos, and how-to articles for Dynamics 365 Sales.Read 7 Oct 2026 · learn.microsoft.com
Visual sales pipeline: YesRead 20 Sep 2026 · microsoft.com

Plans and prices

Dynamics 365 Human Resources Self Service $4 a month user/month, paid yearly At least one Human Resources self-service license required Read 20 Sep 2026 · microsoft.com

Dynamics 365 Sales free trial Priced on request Trial access to Dynamics 365 Sales Read 20 Sep 2026 · microsoft.com

Dynamics 365 Sales free trial Price not published Trial access to Dynamics 365 Sales Read 20 Sep 2026 · microsoft.com

Dynamics 365 Sales Professional $65 a month paid yearly Core sales force automation · Microsoft 365 interoperation · Reporting and dashboards Read 20 Sep 2026 · microsoft.com

Dynamics 365 Human Resources $135 a month user/month, paid yearly Full application capabilities · Includes Human Resources recruiting functionality Read 20 Sep 2026 · microsoft.com

Dynamics 365 Sales Enterprise Edition $105 a month paid yearly Sales force automation · Contextual insights · AI · Advanced customization · Copilot and agentic capabilities Read 20 Sep 2026 · microsoft.com

Dynamics 365 Sales Premium $150 a month paid yearly 1,000 Copilot Credits Read 20 Sep 2026 · microsoft.com

Microsoft Relationship Sales Priced on request Variable Sales Enterprise plus LinkedIn Sales Navigator · 10-seat minimum Read 7 Oct 2026 · microsoft.com

Dynamics 365 Sales Professional $65 a year $65.00 user/month, paid yearly Core sales force automation · Microsoft 365 interoperation · reporting · dashboards Read 7 Oct 2026 · microsoft.com

Dynamics 365 Sales Enterprise Edition $105 a year $105.00 user/month, paid yearly Sales force automation · contextual insights · AI · advanced customization Read 7 Oct 2026 · microsoft.com

Dynamics 365 Sales Premium $150 a year $150.00 user/month, paid yearly Includes Sales Enterprise · 1,000 Copilot Credits · Sales Insights · AI-powered recommended actions · AI-powered data enrichment Read 7 Oct 2026 · microsoft.com

Every Microsoft Dynamics 365 Sales plan and price →