Strella vs Userfeel
Strella
strella.io
Userfeel
userfeel.comSide by side
| Figure | Strella | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 5 |
| Spec score · UX Research Software | 7.1 (#28) | 8.7 (#3) |
| Headquarters | New York City, United States | London, England, United Kingdom |
| Product | Strella is a customer research platform that uses AI to run in-depth interviews and generate actionable insights. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Recruitment | Teams can recruit their own customers or use Strella’s participant panel, which the homepage describes as reaching up to 8 million participants worldwide. | Researchers can filter participants by country, language, age, gender, role, and other criteria, and can use their own testers. |
| Support | The product page describes dedicated account support and lists support as accompanying customers through each step. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.