Telavox Phone System vs VitalPBX
Telavox Phone System
telavox.com
VitalPBX
vitalpbx.comSide by side
| Figure | Telavox Phone System | VitalPBX |
|---|---|---|
| Price from | £29/mo | $100/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 7 |
| Spec score · Business Phone Systems | 8.6 (#35) | 9.2 (#7) |
| Spec score · Telephony Software | 8.3 (#14) | 8.8 (#7) |
| Auto attendant | Yes | Yes |
| Call routing | The switchboard includes IVR menus, configurable call queues, callbacks, welcome messages, delayed response groups, and shared voicemail. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Malmö, Sweden | Miami, Florida, United States |
| Integrations | The integration catalog includes Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | Telavox describes its phone system as a full cloud PBX for business calls, switchboard, queues, and voicemail across desk phones, desktop, web, and mobile. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | Telavox states that its information security is independently certified to ISO 27001. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
| Support | The UK shop describes its AI Receptionist Pro plan as including 24/7 support. | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. |
| Voicemail transcription | Yes | Yes |
Plans
Telavox Phone System
- Fixed Premium£29 a month
- Fixed MaxPriced on request
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
Telavox Phone System
Telavox Phone System has no write-up on Specifiction yet; its figures are above.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.