tempmate Cloud vs TrueCold
tempmate Cloud
tempmate.com
TrueCold
truecold.ioSide by side
| Figure | tempmate Cloud | TrueCold |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Cold Chain Management Software | 8.0 (#5) | 6.9 (#24) |
| API | tempmate advertises an API for connecting customer applications and synchronizing data between systems. | The public API uses private API keys managed by account administrators and permits up to 5 requests every 10 seconds by default. |
| Compliance | tempmate states that its cloud workflows support GxP requirements and validation against Annex 11/15 and 21 CFR Part 11 expectations. | The compliance page describes support for FDA 21 CFR Part 11, EMA Annex 11, ALCOA+ data integrity, and IQ/OQ/PQ documentation. |
| Headquarters | Heilbronn, Germany | The contact page lists an address at Av Parc Logistic 2-10, Barcelona, ES 08040. |
| Intended users | The maker presents its monitoring solutions for pharmaceutical and healthcare, logistics and transport, food and beverages, and industry and technology. | The site describes solutions for pharmaceutical, clinical-trial, and logistics operations handling temperature-sensitive products. |
| Security | The Cloud page states that its infrastructure is GDPR-compliant and hosted in Germany, with role-based permissions and audit-ready activity logs. | The cloud page states that the platform uses encryption at rest and in transit, continuous security monitoring, and tenant isolation, and describes its architecture as SOC 2 Type II and ISO 27001. |
| Support | The maker provides a support form and identifies a Customer Solutions Manager on the Cloud page. | The pricing page says all plans include email and live chat support, while Enterprise includes dedicated account management and 24/7 phone support. |
Plans
tempmate Cloud
- tempmate-GS Cloud platformFree
- tempmate-GS Cloud platformFree
- tempmate CloudPriced on request
TrueCold
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
In their own words
tempmate Cloud
tempmate Cloud is a web platform for administering and reviewing measurement data from tempmate data loggers, including readings collected during transport. It provides visibility into shipments in transit and stored goods, with alerts that can flag deviations. Depending on the logger, readings may include temperature, humidity, light, shock, tilt, and location. Users can inspect diagrams, tables, and reports, and export data to PDF or CSV. Smart Data Management accepts PDF reports from offline USB loggers as well as data from real-time loggers. Teams can share shipments or selected time periods with colleagues and partners, manage user permissions, and receive email or SMS alarm notifications. A built-in API can connect customer applications and synchronize or export data to other software. The maker states that the infrastructure is hosted in Germany and GDPR-compliant, with role-based permissions and audit-ready activity logs. It also describes support for GxP workflows, tamper-evident records, and audit-ready reporting, referencing Annex 11/15 and 21 CFR Part 11 expectations. Platform terms state 90% overall availability during specified normal business hours. A free cloud platform is listed for registered customers with a tempmate-GS data logger distributed by tempmate; pricing is otherwise on request.