Test IO vs UserCrowd
Test IO
test.ioUserCrowd
usercrowd.comSide by side
| Figure | Test IO | UserCrowd |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Usability Testing Software | 8.4 (#11) | 7.1 (#44) |
| Company history | Test IO says it was founded in Berlin in 2011 and that EPAM acquired it in 2019. | Lyssna’s about page says it launched the UserCrowd panel in 2015 and rebranded to Lyssna in 2023. |
| Support | The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. | UserCrowd directs app users who need help to contact support at [email protected]. |
Plans
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.