Test IO vs Userlytics
Test IO
test.io
Userlytics
userlytics.comSide by side
| Figure | Test IO | Userlytics |
|---|---|---|
| Price from | — | $699/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Crowd Testing Tools | 8.5 (#3) | 7.5 (#11) |
| Spec score · Usability Testing Software | 8.4 (#11) | 7.6 (#31) |
| Company history | Test IO says it was founded in Berlin in 2011 and that EPAM acquired it in 2019. | Userlytics says it has been providing UX insights since 2009 to businesses, nonprofits, and startups. |
| Headquarters | Berlin, Germany | Miami, Florida, USA |
| Integrations | The integration guide lists Jira Cloud and Data Center, Notion, Zapier, bug trackers such as GitHub, test case managers such as TestRail and Xray, and a customer API. | Its prototype integrations page names Figma, Adobe XD, Proto.io, and InVision, and describes Google and Microsoft Calendar support. |
| Product | Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers. | Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets. |
| Security | Test IO's security document describes authenticated tester access, SSL transport, proxy and VPN options, and encryption for stored data and backups. | Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified. |
| Support | The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. | Userlytics advertises a 24-hour support turnaround and offers UX consulting for study design, participant targeting, result analysis, and reporting. |
Plans
Userlytics
- Enterprise$34, paid once
- Premium$699 a month
- LimitlessPriced on request
- Project BasedPriced on request
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.
Userlytics
Userlytics has no write-up on Specifiction yet; its figures are above.