Test IO vs UXArmy
Test IO
test.ioUXArmy
uxarmy.comSide by side
| Figure | Test IO | UXArmy |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 6 |
| Spec score · Crowd Testing Tools | 8.5 (#3) | 7.7 (#9) |
| Spec score · Usability Testing Software | 8.4 (#11) | 7.8 (#23) |
| Founded | 2011 | The company says it was founded in 2012 with seed funding from Singapore’s Media Development Authority. |
| Integrations | The integration guide lists Jira Cloud and Data Center, Notion, Zapier, bug trackers such as GitHub, test case managers such as TestRail and Xray, and a customer API. | The platform connects studies or surveys with Slack and Google Sheets, and can export data in Excel or CSV formats. |
| Product | Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers. | UXArmy describes itself as an all-in-one user research platform for scaling research across teams and geographies. |
| Security | Test IO's security document describes authenticated tester access, SSL transport, proxy and VPN options, and encryption for stored data and backups. | UXArmy states it is SOC 2 Type 2, ISO 27001, GDPR, and HIPAA compliant. |
| Support | The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. | UXArmy offers email and chat support, while its Organization plan includes personalized onboarding and priority support. |
Plans
UXArmy
- FreeFree
- Starter (monthly billing)$29 a month
- Pro (monthly billing)$99 a month
- Starter (annual billing)$2,514 a month
- Pro (annual billing)$8,217 a month
- OrganizationPriced on request
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.
UXArmy
UXArmy is a user research platform for teams conducting studies across locations. It supports usability testing, interviews, card sorting, tree testing, surveys, and focus groups in moderated and unmoderated formats. Studies can cover websites, mobile apps, Figma prototypes, and AI-generated prototypes. Analysis features include AI summaries, sentiment analysis, automatic transcription, heatmaps, navigation and path analysis, and downloadable reports. The Figma integration lets researchers test prototypes and track user interactions. Studies or surveys can connect with Slack and Google Sheets, and data can be exported in Excel or CSV formats. The free plan costs nothing and includes one full seat and 15 monthly credits; users can run Figma tests, surveys, card sorting, and tree testing, but cannot record tests or use the participant panel. Paid plans start at $25/mo (annual) in the pricing note. UXArmy offers email and chat support and says it complies with SOC 2 Type 2, ISO 27001, GDPR, and HIPAA requirements. It says confidential data is hosted on AWS and in-transit data is encrypted using 256-bit SSL/TLS 1.2. Its MCP server is in closed beta.