Testbirds vs Userfeel
Testbirds
testbirds.com
Userfeel
userfeel.comSide by side
| Figure | Testbirds | Userfeel |
|---|---|---|
| Price from | — | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Crowd Testing Tools | 7.8 (#8) | 8.8 (#1) |
| Spec score · Usability Testing Software | 7.6 (#28) | 8.9 (#3) |
| Founded | 2011 | 2010 |
| Headquarters | Munich, Germany | London, England, United Kingdom |
| Support | Managed Service includes Testbirds project managers setting up, running, and evaluating tests and delivering a final report with recommendations. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
| What it does | Testbirds uses crowdtesting to gather real-user insights for digital products, including QA, functional, usability, and UX testing. | Userfeel is a cloud usability-research platform that records real users testing websites, apps and prototypes and helps teams analyze the sessions. |
Plans
Testbirds
- Exploratory Bug Test (Self-Service)$562, paid once
- Managed ServicePriced on request
- Self-ServicePriced on request
- Self-Service PlusPriced on request
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.