ThinkReservations Booking Engine vs Visual Matrix PMS

ThinkReservations Booking Engine displays rates and availability to lodging guests, with the aim of supporting direct reservations. The booking experience can be customized to match a property's website and supports mobile bookings. Properties can set single-night, customer-group, seasonal, and member rates, run promotions, and apply automatic rule-based rate adjustments. The engine can collect deposits, create tasks from reservation add-ons, update third-party channels, and send guest emails and texts. Listed connections include Airbnb, Booking.com, Expedia, Tripadvisor, PriceLabs, Google Hotel Ads, and Micros-interface POS systems. An August 2026 update added booking-flow translations and automated bot protection at registration, enabled by default. ThinkPayments uses Stripe infrastructure; card data is tokenized and stored in Stripe's PCI-DSS Level 1 environment. 3D Secure is supported for SCA-regulated transactions and high-risk bookings. The service includes account configuration and staff training, plus on-demand knowledge articles and webinars. Its External API lets partners access reservations, availability, rates, rooms, room types, and inventory, and create reservations. Pricing is available on request.

Visual Matrix PMS is a cloud-deployed property management system available on the web. Its listed capabilities include multi-property support, a channel manager, a direct booking engine, housekeeping, and POS integration. There is no free plan. Visual Matrix PMS for two concurrent users costs $378 a month, billed annually. VM Core Plus costs $450 a month, billed annually, and includes unlimited concurrent users. The Visual Matrix PMS integrations/customizations option costs $506 a month, billed annually; its price is estimated based on actual interfaces. That plan lists additional integrations and customizations, standard hardware interfaces, single sign-on, and a ProfitSword interface. The stated starting price is $378/mo (annual). The clearest capacity distinction in the listed plans is between the two-user option and VM Core Plus, which allows unlimited concurrent users. The integrations/customizations option sets out additional interface capabilities and its own annual-billed monthly price.