ToDesk vs Zoho Assist
ToDesk
todesk.com
Zoho Assist
zoho.comSide by side
| Figure | ToDesk | Zoho Assist |
|---|---|---|
| Price from | Free | $10/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 11 | 13 |
| Spec score · Remote desktop software | 8.1 (#63) | 9.2 (#4) |
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | Yes | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,Linux,Android,iOS | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
Plans
ToDesk
- PersonalPrice not published
- ProfessionalPrice not published
- GamePrice not published
- DesignPrice not published
- 个人版Free
- 团队免费版Free
- 专业版158 CNY a year
- 游戏版298 CNY a year
- 团队专业版799 CNY a year
- 企业标准版805 CNY a year
Zoho Assist
- FreeFree
- Remote Support - Standard$10 a month
- Remote Support - ProfessionalPrice not published
- Remote Support - EnterprisePrice not published
- Unattended Access - StandardPrice not published
- Unattended Access - ProfessionalPrice not published
- Free EditionFree
- Remote Support EnterprisePrice not published
- Remote Support ProfessionalPrice not published
- Remote Support StandardPrice not published
In their own words
ToDesk
ToDesk is remote-control software for individuals, teams, and enterprises, with uses that include remote work, gaming, collaboration, and technical support. It supports connections across Windows, macOS, Linux, Android, and iOS; the company also says it can connect with HarmonyOS. Access is available through apps and the web, and mobile apps are listed. Its file transfer center supports batch transfers between PC and mobile systems, along with drag and drop, clipboard copying, and transfer-record management. Session recording is also listed. The free Personal plan is for individual use and allows up to 100 devices, at a maximum of 1080P and 30 frames per second. A separate free team plan provides tools to create and manage a team, its members, device groups, and devices. Paid plans include options for teams and enterprises as well as individual use. Enterprise features include connections to company AD, Feishu, and WeCom accounts, bulk user import, and private deployment on a local server with data stored on the enterprise’s own server.
Zoho Assist
Zoho Assist is remote support software for attended and on-demand sessions, as well as unattended access. It runs on Windows, macOS, Linux, iOS, Android, Chrome OS, Raspberry Pi, and web browsers. Support tools include screen sharing, multi-monitor navigation, chat, session scheduling, file transfer, and diagnostics. Technicians can initiate on-demand sessions without installing software, and sessions do not require prior downloads. Remote camera sharing offers guidance through smartphone cameras or smartglasses; browser cobrowse supports live guidance with field highlighting and sensitive-data masking, without downloads or plugins. File transfer and session recording are supported. Zoho Assist lists TLS 1.2 and AES 256-bit encryption and recurring security audits. The free plan covers one technician and five devices. Remote Support Standard is $10 a month, billed annually, for two concurrent sessions per technician. Plans can be changed or canceled at any time. Enterprise Support includes 24/7 assistance by live chat or email.