Tone vs Vapi
Tone
trytone.aiVapi
vapi.aiSide by side
| Figure | Tone | Vapi |
|---|---|---|
| Price from | $0.09/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 5 |
| Spec score · AI Voice Agents | 7.9 (#16) | 8.6 (#5) |
| Integrations | Listed integrations include OpenAI, Anthropic, Google Gemini, Mistral, Llama, ElevenLabs, Cartesia, PlayHT, Deepgram, Whisper, AssemblyAI, Twilio, Telnyx, Plivo, LiveKit, HubSpot, Salesforce, Zapier, n8n, Slack, Notion, Confluence, and GoHighLevel. | Documented prebuilt or standard integrations include Make, n8n, Google Calendar, Google Sheets, Slack and GoHighLevel. |
| Self-hosting | Tone can be started with Docker Compose and includes a Kubernetes Helm chart, with Postgres, Redis, and ClickHouse in the example stack. | Vapi's FAQ states that on-premise deployment is not supported. |
| Support | Self-host customers receive community Discord support, Cloud customers receive email and chat support, and Enterprise customers receive dedicated support with a Slack channel. | The free-start package includes peer-to-peer support through Discord and email support without an SLA; paid packages list response SLAs and additional support options. |
| What it does | Tone is an open-source voice AI platform for building, deploying, and self-hosting voice agents. | Vapi provides infrastructure for building, deploying and improving conversational voice agents for calls and applications. |
Plans
Vapi
- No Success PackageFree
- Core$29 a month
- Pro$999 a month
- PremierPriced on request
- No Success Package / Usage onlyFree
In their own words
Tone
Tone is an open-source voice AI platform for building, deploying, and self-hosting voice agents. Agents can handle inbound or outbound calls, web widgets, or chat, combining prompts, tools, workflows, configurable models, voices, and speech-to-text providers. Its knowledge base accepts PDFs, scraped documents, Notion, and Confluence content, with chunking, embeddings, retrieval, re-ranking, citations, and custom vocabulary. A visual workflow builder supports branching, loops, human handoff, TypeScript hooks, and triggers from Zapier, REST API, or HighLevel. The test center runs simulated calls with personas, accents, and edge cases, supports parallel regression runs, and replays production calls. Observability includes interruption rate, latency, sentiment, gibberish detection, recordings, dashboards, and real-time alerts. Tone offers a TypeScript-first SDK, CLI, hosted API, and self-hosting through Docker Compose or a Kubernetes Helm chart. The Self-host plan is free. Cloud costs $0.09 per minute and includes $10 free credit with no card required; Enterprise pricing is custom.
Vapi
Vapi is a voice-call platform available on the web and iOS. It supports inbound and outbound calls, human handoff, concurrent calls, and custom phone numbers. The usage-based No Success Package is listed at free and includes $5 in starter credits, one Vapi phone number, four concurrent calls, and full platform access. Core costs $29 a month, billed monthly, and includes five phone numbers, 10 concurrent calls, 30 days of raw data retention, and email support. Pro costs $999 a month, billed monthly, and includes 10 phone numbers, 30 concurrent calls, 180 days of raw data retention, RBAC, ZDR, and a 99% uptime SLA. Premier uses custom pricing; its listed options include custom phone-number counts and custom RBAC, ZDR, and SSO, with dedicated SIP available. The service listing says there is no free plan, although the No Success Package is presented at no cost with starter credits. Plan allowances vary, so the listed overall concurrent-call figure of 10 is not the allowance for every package.