TowCommand Pro vs VTS Systems

TowCommand Pro is an operations platform for towing and recovery, with modules for towing, recovery, impound, and heavy-duty operations. Its live dispatch board supports drag-and-drop assignments and sub-second updates. The native iOS and Android driver app is described as offline-first and supports VIN scanning, photos, signatures, and Tap-to-Pay. Embedded Stripe payments support cards, ACH, Apple Pay, and Google Pay. Listed connections include QuickBooks, Xero, NetSuite, Geotab, Samsara, Verizon Connect, and Webfleet. The platform lists a public REST API using OpenAPI 3.0, event webhooks, enterprise SAML and OIDC single sign-on, per-yard role-based access, multi-region tenancy, and an audit log for every action. Listed AI functions include smart dispatch, predictive ETAs, damage detection from photos, GOA evidence packs, voice-controlled workflows, and an AI co-pilot. The site describes private development and a Q3 2026 launch window. Pricing lists Basic at $79 a month, billed free for one year under an offer for fewer than two trucks, then $79/mo; Professional is $149 a month, Ultimate $249 a month, and Enterprise $349 a month. Enterprise+ has custom billing with no price listed. A 90-day trial is listed with a US Tow Alliance profile.

VTS Systems provides management software for towing, recovery, and vehicle-storage businesses. Its digital dispatch supports job assignment and tracking, driver location visibility, and route optimization. Storage tools track vehicles from impoundment through auction and title transfer, including lot locations, condition reports, fees, billing, and documents. VTS CLOUD offers packages combining towing and lot functions, with optional expansion modules; listed integrations include TomTom GPS telematics, Auto Data Direct, SaleQuick, online auto auctions, private-property integrations, and QuickBooks. CLOUD also provides mobile apps for iOS and Android, remote access from smartphones and tablets, employee login security with 2FA, and unlimited user accounts. It describes online access to 38+ state DMV records for owner, lienholder, and title details, and can prepare lien and notification letters for electronic certified mailing with return receipt requested. VTS says it supports all 50 U.S. states and Canada’s provinces and territories, with Texas its strongest legal-compliance fit. Plans range from CLOUD Bronze at $99.95 a month to CLOUD Titanium at $459.95 a month. A 30-day trial is listed.