Track It Forward vs VolunteerLocal
Track It Forward
trackitforward.comVolunteerLocal
volunteerlocal.comSide by side
| Figure | Track It Forward | VolunteerLocal |
|---|---|---|
| Price from | $13.25/mo | $50/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Nonprofit Volunteer Management Software | 8.1 (#9) | 7.7 (#19) |
| Mobile app | The mobile app lets volunteers log hours, view timesheets, and sign up for events; administrators can add volunteers, view hours, and approve or decline submissions. | Volunteers can use an iOS or Android app to select shifts, review schedules and cancel, subject to administrator settings. |
| Purpose | Track It Forward provides software for volunteers to log and track volunteer time and hours. | VolunteerLocal is an online platform for organizations to manage volunteers, including scheduling, communication and tracking. |
| Security | The maker says its US data centers are SOC 2 and GDPR compliant and that data in transit uses HTTPS with TLS 1.2 or higher. | Its terms say facilities storing and processing customer data must use at least industry-standard systems and procedures, with administrative, physical and technical safeguards. |
| Support | Support is primarily provided by email, with meetings when needed; onboarding and training for larger organizations are available for an additional fee. | All plans include onboarding and unlimited email, video and phone support; a support center offers guides, videos and FAQs around the clock. |
| Trial | The free trial lasts 30 days and requires no credit card or payment method; accounts not upgraded afterward are downgraded to the free plan. | The signup page offers a 14-day free trial with no credit card required to start. |
Plans
Track It Forward
- FreeFree
- Basic$13.25 a month
- Premium$25 a month
- Advanced$37 a month
VolunteerLocal
- Discover Plan (single events)$200, paid once
- Discover Plan (ongoing programs)$600 a year
- Grow Plan (single events)$800, paid once
- Grow Plan (ongoing programs)$2,400 a year
- Enterprise Plan (single events)$3,000, paid once
- Enterprise Plan (ongoing programs)Priced on request
In their own words
Track It Forward
Track It Forward helps organizations record volunteer time and track progress toward configured requirements or goals. Volunteers can log hours online, in the mobile app, or through onsite check-in. Organizations can create event calendars, collect RSVPs, customize notifications, and verify event hours. Reports can be generated instantly, grouped or filtered, and exported as Excel documents. In the app, volunteers can view timesheets and sign up for events, while administrators can add volunteers, view hours, and approve or decline submissions. School integrations support many student-information, learning-management, and identity systems, including Blackbaud, FACTS SIS, PowerSchool, Canvas, Google Classroom, Clever, and ClassLink; these are for student service-hour programs, and interested organizations are asked to contact the maker. The free plan is for grassroots organizations with fewer than 25 volunteers. Basic costs $13.25 a month for 100 users, Premium $25 a month for 100 users, and Advanced $37 a month for 100 users. A 30-day trial requires no payment method; accounts not upgraded afterward move to the free plan.
VolunteerLocal
VolunteerLocal is an online platform for managing volunteer programs and events, including scheduling, communications, and activity tracking. It supports recurring daily, weekly, and monthly shifts as well as single events such as races and fundraisers. Organizations can collect, search, update, and export volunteer records, while volunteers can update their own information. Teams can customize volunteer landing pages and embed a calendar widget on their websites. Email and SMS tools include automated messages, smart tags, filters, and delivery statistics; the service also tracks attendance and hours and provides custom reports. Volunteers can use iOS or Android apps to select shifts, review schedules, and cancel, subject to administrator settings. Listed CRM integrations include Salesforce, Little Green Light, DonorPerfect, and NeonCRM. Plans include onboarding and unlimited email, video, and phone support. There is no free plan, but a 14-day free trial is available without a credit card to start. Ongoing-program pricing starts at $600 a year for Discover; single-event pricing starts at $200, paid once.