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SPECIFICTION
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Trackops vs UiPath Maestro Case Management

Trackops

trackops.com

UiPath Maestro Case Management

uipath.com

Side by side

FigureTrackopsUiPath Maestro Case Management
Price from$99/mo—
Free plan——
Free trial—Yes
Open source——
WebYes—
WindowsYes—
macOSYes—
Self-hosted—Yes
Plans published32
Spec score · Case Management Software8.6 (#12)8.5 (#13)
Audit trailYesYes
Custom case fieldsYesYes
Deploymentcloudcloud
Founded20062005
Free planNoYes
HeadquartersBoulder, Colorado, United StatesNew York, NY, USA
Case intake formsYesYes
Reporting dashboardsYesYes
Support resourcesThe Support Center provides support articles, how-to videos, and training material.The page links to customer support, customer portal, documentation, forum, community, and service status.
Workflow automationYesYes

Plans

Trackops

  • Basic$99 a month
  • Plus$149 a month
  • Premium$199 a month

Trackops pricing →

UiPath Maestro Case Management

  • Free trialFree
  • Request demoPriced on request

UiPath Maestro Case Management pricing →

In their own words

Trackops

Trackops has no write-up on Specifiction yet; its figures are above.

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UiPath Maestro Case Management

UiPath Maestro Case Management is designed for enterprise cases that involve extensive documents and work that does not fit a fixed workflow. AI agents can read claims, contracts, applications, and notes, draft responses, update systems, and help move cases toward closure; people remain involved when judgment is needed. Its controls include SLAs, escalation policies, role-based access, and immutable audit trails. Case Manager and Stage Manager Agents produce plans that explain their actions. The platform connects with CRM, ERP, ITSM, HR, and custom systems, including through ready connectors for SAP, Oracle, Salesforce, ServiceNow, and Workday. Case records can aggregate live data through UiPath Data Fabric without copying it, and custom systems can connect through APIs. Business users can configure plans, stages, SLAs, and escalation rules in Studio Web. Ready process apps provide intake forms, queues, and dashboards, and templates cover claims, loans, disputes, onboarding, compliance, and investigations. Cloud and self-hosted deployment options are described; most teams can establish a first case type in weeks, not quarters. A free trial and demo path are listed, but public plan prices are not printed.

Visit uipath.com