Upstream CRM vs Zoho CRM
Upstream CRM
upstreamcrm.com
Zoho CRM
zoho.comSide by side
| Figure | Upstream CRM | Zoho CRM |
|---|---|---|
| Price from | $29/mo | $14/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 15 |
| Spec score · CRM Software | 8.2 (#91) | 9.4 (#3) |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Mobile | Upstream says its PWA can be installed like an app and accessed from any device. | The mobile app works offline with later synchronization and is distributed through Apple's App Store and Google Play. |
| Visual sales pipeline | Yes | Yes |
| Paid from | 29 | 14 |
| Support | The Free plan includes email support, the Pro plan includes priority support, and Enterprise includes dedicated support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Upstream CRM
Upstream CRM has no write-up on Specifiction yet; its figures are above.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.