Userfeel vs UserNinjas
Userfeel
userfeel.comUserNinjas
userninjas.inSide by side
| Figure | Userfeel | UserNinjas |
|---|---|---|
| Price from | $250/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 5 | 2 |
| Spec score · Usability Testing Software | 8.9 (#3) | 7.0 (#48) |
| Participant panel | Userfeel says its vetted tester panel has over 1 million testers and supports studies in more than 40 languages. | The site says its 1.2 million vetted global participants can be filtered by role, device, and behavior. |
| Product | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. | UserNinjas describes itself as an AI-powered UX research workspace for planning studies, recruiting participants, conducting AI voice interviews, analyzing telemetry, and delivering recommendations. |
| Reporting | Users can create highlight videos, attach notes to video moments and invite collaborators. | The platform offers shareable highlight reels, PDF digests, and one-click Jira and Linear sync. |
| Research methods | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. | Supported modalities listed include AI voice interviews, prototype usability, tree testing, card sorting, and Screener Logic DSL. |
| Support | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. | The homepage lists [email protected] for direct inquiries. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
UserNinjas
- Mobile App Navigation blueprint$16, paid once
- Website Usability blueprint$16, paid once
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.
UserNinjas
UserNinjas has no write-up on Specifiction yet; its figures are above.