Userfeel vs UXArmy
Userfeel
userfeel.com
UXArmy
uxarmy.comSide by side
| Figure | Userfeel | UXArmy |
|---|---|---|
| Price from | $250/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Crowd Testing Tools | 8.8 (#1) | 7.7 (#9) |
| Spec score · Usability Testing Software | 8.9 (#3) | 7.8 (#23) |
| Spec score · AI User Research Tools | 8.8 (#2) | 7.7 (#15) |
| Spec score · UX Research Software | 8.7 (#3) | 7.7 (#20) |
| Spec score · User Testing | 8.9 (#3) | 7.7 (#16) |
| Spec score · User Experience Software | 8.9 (#6) | 7.8 (#19) |
| Founded | 2010 | The company says it was founded in 2012 with seed funding from Singapore’s Media Development Authority. |
| Product | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. | UXArmy describes itself as an all-in-one user research platform for scaling research across teams and geographies. |
| Research methods | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. | The platform supports usability testing, user interviews, card sorting, tree testing, surveys, and focus groups, with moderated and unmoderated studies. |
| Support | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. | UXArmy offers email and chat support, while its Organization plan includes personalized onboarding and priority support. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
UXArmy
- FreeFree
- Starter (monthly billing)$29 a month
- Pro (monthly billing)$99 a month
- Starter (annual billing)$2,514 a month
- Pro (annual billing)$8,217 a month
- OrganizationPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.
UXArmy
UXArmy is a user research platform for teams conducting studies across locations. It supports usability testing, interviews, card sorting, tree testing, surveys, and focus groups in moderated and unmoderated formats. Studies can cover websites, mobile apps, Figma prototypes, and AI-generated prototypes. Analysis features include AI summaries, sentiment analysis, automatic transcription, heatmaps, navigation and path analysis, and downloadable reports. The Figma integration lets researchers test prototypes and track user interactions. Studies or surveys can connect with Slack and Google Sheets, and data can be exported in Excel or CSV formats. The free plan costs nothing and includes one full seat and 15 monthly credits; users can run Figma tests, surveys, card sorting, and tree testing, but cannot record tests or use the participant panel. Paid plans start at $25/mo (annual) in the pricing note. UXArmy offers email and chat support and says it complies with SOC 2 Type 2, ISO 27001, GDPR, and HIPAA requirements. It says confidential data is hosted on AWS and in-transit data is encrypted using 256-bit SSL/TLS 1.2. Its MCP server is in closed beta.