VitalPBX vs Voxcloud
VitalPBX
vitalpbx.comVoxcloud
voxcloud.co.ukSide by side
| Figure | VitalPBX | Voxcloud |
|---|---|---|
| Price from | $100/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 13 |
| Spec score · Business Phone Systems | 9.2 (#7) | 8.7 (#28) |
| Auto attendant | Yes | Yes |
| Call routing | custom | advanced |
| Company | LinkedIn lists the maker as privately held VitalPBX LLC, headquartered in Miami, Florida, founded in 2017, with 11–50 employees. | Voxcloud describes itself as a UK-based ICT service provider focused on voice, data connectivity and cloud-hosted solutions for UK businesses. |
| Desktop and mobile apps | Yes | Yes |
| Free plan | Yes | Yes |
| Headquarters | Miami, Florida, United States | Manchester, United Kingdom |
| Integrations | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. | Voxcloud SIP trunks are described as compatible with SIP-enabled PBXs and can connect an existing phone system to Voxcloud. |
| Product | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. | Voxcloud offers hosted cloud VoIP phone systems, virtual numbers, SIP trunks, conference calling and hosted dialling for business telephony. |
| Support | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. | The maker says support is included and describes its team as technical and UK based. |
Plans
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
Voxcloud
- Phone Extension + Call Charges£5 a month
- Phone Extension + Premium Features£9 a month
- Phone Extension + Inclusive Call Charges£11.99 a month
- Conference calls — pay as you goFree
- Inbound number to home or mobile$2 a month
- Virtual phone number$2 a month
- Inbound number with bundled minutes$5 a month
- Phone extension with call charges$5 a month
- Phone extension with premium features$9 a month
- Conference calls — subscription$9.99 a month
In their own words
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.