VitalPBX vs Yeastar P-Series Cloud Edition
VitalPBX
vitalpbx.comYeastar P-Series Cloud Edition
yeastar.comSide by side
| Figure | VitalPBX | Yeastar P-Series Cloud Edition |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 0 |
| Spec score · Business Phone Systems | 9.2 (#7) | 8.5 (#38) |
| Spec score · IP PBX Software | 8.9 (#2) | 7.6 (#13) |
| Spec score · Telephony Software | 8.8 (#7) | 7.7 (#20) |
| API | VitalPBX provides an API for retrieving information from the PBX and tenants; administrators create scoped application keys in the admin interface and the full reference is published in Postman. | The API supports querying PBX status, configuring features, controlling calls, and monitoring events; it requires PBX firmware 84.7.0.17 or later and the API feature enabled. |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Miami, Florida, United States | Xiamen, Fujian, China |
| Integrations | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. | The app marketplace lists integrations including Microsoft Teams, WhatsApp, Outlook, Facebook Messenger, and SMS. |
| Product | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. | Yeastar Cloud PBX brings telephony, contact center, and integrations together in one platform for business operations. |
| Security | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. | Listed security capabilities include SSO, two-factor authentication, TLS/SRTP encryption, password policies, and IP and country access restrictions. |
| Support | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. | Yeastar provides a support portal for common problems and technical assistance. |
| Voicemail transcription | Yes | Yes |
Plans
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.
Yeastar P-Series Cloud Edition
Yeastar P-Series Cloud Edition brings business telephony, contact center functions and integrations together in a cloud platform. Users can make and receive calls through mobile, desktop or browser clients, with audio and video calls, screen-sharing meetings, messaging and real-time presence. Call handling includes custom routing, an auto attendant and voicemail transcription. Contact center functions cover inbound call management, outbound campaigns and messaging through WhatsApp, SMS, Facebook and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO and CRM systems such as Salesforce, HubSpot and Zoho. CRM connections can enable click-to-call, call pop-ups and record synchronization; helpdesk connections support dialing, call logging, contact synchronization and ticket creation. The API can query PBX status, configure features, control calls and monitor events, but requires firmware 84.7.0.17 or later and API enablement. A 30-day trial includes 10 extensions and 10 concurrent calls, with full feature access and no credit card required. Optional AI Receptionist and call transcription require add-on subscriptions. Yeastar was founded in 2006 and is headquartered in Xiamen, China.