Voiceflow vs Wittify AI
Voiceflow
voiceflow.comWittify AI
wittify.aiSide by side
| Figure | Voiceflow | Wittify AI |
|---|---|---|
| Price from | $81/mo | $33/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 7 |
| Spec score · Chatbot Builders | 9.5 (#1) | 9.2 (#6) |
| Channels | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. | The platform lists web chat, voice, WhatsApp, API, Messenger, Instagram, Facebook, and X as channels. |
| Founded | 2019 | Caplight lists Wittify.ai's founding year as 2024. |
| Funding | A 2024 company release announced a $15 million OpenView-led round at a $105 million valuation and $35 million total raised. | Caplight reports a $1.5 million total funding amount and a pre-seed round dated July 15, 2025. |
| Human handoff | Yes | Yes |
| Integrations | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. | Listed integrations include Salesforce, Zendesk, Google Calendar, Calendly, Twilio, Telnyx, SIP, Shopify, Messenger, Instagram, WhatsApp, X, and custom MCP/API/webhooks. |
| Knowledge base | Knowledge bases can connect agent answers to imported information and services such as Zendesk and Shopify. | Yes |
| Product | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. | Wittify provides no-code voice and text AI agents for customer support, lead qualification, bookings, and inbound calls. |
| Security certifications | Voiceflow states that it is SOC 2 Type II audited, ISO/IEC 27001:2022 certified, GDPR compliant and HIPAA compliant. | Wittify states that it holds ISO/IEC 27001:2022, ISO 9001:2015, and ISO 22301:2019 certifications and aligns with Saudi PDPL and GDPR. |
| Security controls | The security page describes encryption at rest and in transit, customer-managed keys, multi-region backups, vulnerability scanning, penetration tests, SSO, WAF and DDoS protection. | The security page states AES-256 encryption at rest, TLS 1.3 in transit, SAML/OAuth SSO, MFA, role-based access, monitoring, penetration testing, and audit trails. |
| Self-hosting | An official Voiceflow V2 article describes an enterprise dialog engine that can be self-hosted on internal infrastructure. | Enterprise deployments can run in private cloud, on-premises, or fully air-gapped environments using containerized Docker/Kubernetes delivery. |
| Support | Official documentation directs users to Voiceflow support by email and offers enterprise product demos. | The pricing page lists email support for Starter, priority support for Scale and Pro, and a dedicated account manager for Enterprise. |
| Visual flow builder | Yes | Yes |
| What it does | Voiceflow provides tools to build, test, deploy and monitor customer-facing chat and voice agents across channels and languages. | Wittify is a no-code/low-code Arabic-first customer-engagement workspace combining AI agents, speech recognition, text-to-speech, contact-center QA, and document/database chat. |
Plans
Voiceflow
- Agencies & PartnersFree
- StarterFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- BusinessesPriced on request
- EnterprisePriced on request
Wittify AI
- Enterprise & GovernmentPrice not published
- Enterprise & GovernmentPriced on request
- SandboxFree
- Starter$33 a month
- Scale$83 a month
- Pro$208 a month
- EnterprisePriced on request
In their own words
Voiceflow
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.
Wittify AI
Wittify AI provides no-code voice and text agents for customer support, lead qualification, bookings, and inbound calls. A visual flow builder, knowledge-base answers, and human handoff are listed capabilities. Agents can create and manage support tickets, transfer customers to people, update CRM records, and send confirmations. Channels include web chat, voice, WhatsApp, API, Messenger, Instagram, Facebook, and X. Wittify says it supports more than 100 languages and 25 Arabic dialects, and offers pre-built connectors for CRMs, help desks, and business systems, plus a REST API for custom workflows. Pricing is freemium, with a free plan and a 14-day trial; plan credit allowances are 150 per month for Sandbox, 24,000 per year for Starter, 66,000 per year for Scale, and 180,000 per year for Pro. The maker is headquartered in Riyadh, Saudi Arabia. Deployment options include SaaS cloud, private cloud, on-premises, and air-gapped models. Security features include listed certifications, encryption, access controls, SSO, and MFA.