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SPECIFICTION
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Cloud, Backup & PC

Best Customer Service Remote Support Software in 2026

For customer service, remote support software enables an agent to access a customer's device through a remote connection. This list helps teams compare tools for that work across desktop, mobile and web use.

  1. 01 DeskIn
    From $4.16/mo Free plan Windows · macOS · Linux · iOS
    9.1 Visit Specs
  2. 02 BeyondTrust Remote Support

    It is presented for enterprise service desks and organizations supporting users, servers, workstations, network devices, kiosks and unattended systems.

    Free trial Web · Windows · macOS · Linux
    8.7 Visit Specs
  3. 03 Getscreen.me

    It suits support and administration teams needing browser-based access across desktop and Android platforms.

    From $149/mo Free plan Web · Windows · macOS · Linux
    8.7 Visit Specs
  4. 04 Splashtop

    It suits individuals, small teams, enterprise users, remote-support teams, and education users needing remote computer access.

    From $2.50/mo Windows · macOS · Linux · iOS
    8.2 Visit Specs
  5. 05 TeamViewer Remote
    Free plan Web · Windows · macOS · Linux
    8.2 Visit Specs
  6. 06 ISL Online
    From $16.90/mo Free trial Windows · macOS · Linux · iOS
    7.7 Visit Specs
  7. 07 RustDesk

    RustDesk suits individuals or teams needing remote access across desktop, mobile, and web platforms.

    From $11.88/mo Free plan Web · Windows · macOS · Linux
    7.7 Visit Specs
  8. 08 Dameware Remote Everywhere
    From $81/mo Web · Windows · macOS · Linux
    7.6 Visit Specs
  9. 09 AnyDesk
    Web · Windows · macOS · Linux
    7.5 Visit Specs
  10. 10 ConnectWise ScreenConnectConnectWise
    5.7 Visit Specs
  11. 11 FixMe.ITTechinline
    5.5 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

When evaluating options, match required platforms with each product's free-plan or trial availability and its maker's stated pricing approach.

Compare DeskIn and BeyondTrust Remote Support Get a place on this list

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