Airwallex Billing
airwallex.com
What it is
Airwallex Billing brings invoicing, subscriptions, and usage-based pricing together on a global payments platform. Businesses can bill in more than 130 currencies and collect through more than 160 global and local payment methods. Supported models include flat-fee, tiered, pay-as-you-go, and hybrid billing. The platform can send invoices, retry failed payments, issue reminders, and reconcile incoming payments with ERP and accounting software. Its tax automation calculates GST, VAT, and sales tax based on customer location and product category. Customers can manage products, pricing, invoices, and subscriptions in the web app or use APIs for custom integrations and workflows. Listed accounting integrations include Xero, QuickBooks, NetSuite, Microsoft Dynamics 365 Business Central, Odoo, and Sage. Airwallex says it is PCI DSS Level 1 and SOC 2 Type II certified, encrypts data in transit and at rest, and requires two-factor authentication. Invoicing is free. Usage-based Billing and Subscription Management each cost $0.50 transaction; Subscription Management supports free trials and pricing discounts. The company presents the service for global businesses from startups to enterprises.
Spec sheet
- What it does
- Airwallex Billing combines invoicing, recurring subscriptions, usage billing and payment collection on its global payments infrastructure.Read 15 Oct 2026 · airwallex.com
- Intended users
- Airwallex describes Billing as built for global businesses and says its onboarding guidance covers product-led startups through sales-led enterprises.Read 28 Sep 2026 · airwallex.com
- Integrations
- Listed integrations include Xero, QuickBooks, NetSuite, Dynamics 365 Business Central, Shopify, WooCommerce, Amazon, Odoo, Sage, Zapier and Salesforce Commerce Cloud.Read 15 Oct 2026 · airwallex.com
- Security
- Airwallex says it is PCI DSS Level 1 certified, SOC 2 Type II certified, encrypts data in transit and at rest, and requires two-factor authentication.Read 28 Sep 2026 · airwallex.com
- Support
- The pricing page lists help centre articles and FAQs, email support, dedicated account management, onboarding support, and custom API implementation under Support.Read 28 Sep 2026 · airwallex.com
- Headquarters
- Singapore and San FranciscoRead 28 Sep 2026 · airwallex.com
- Founded
- 2015Read 28 Sep 2026 · airwallex.com
- Company
- Airwallex says it was founded in Melbourne in 2015 and is co-headquartered in San Francisco and Singapore.Read 28 Sep 2026 · airwallex.com
- API and web app
- Customers can manage products, pricing, invoices, and subscriptions in the web app without code, or use APIs for custom integrations and workflows.Read 28 Sep 2026 · airwallex.com
- Automation
- The platform can send invoices, retry failed payments, issue reminders, and reconcile incoming payments with ERP and accounting software.Read 28 Sep 2026 · airwallex.com
- Billing models
- The documentation covers one-off invoices, flat subscriptions, per-unit subscriptions, tiered pricing and usage-based charges.Read 15 Oct 2026 · airwallex.com
- Checkout options
- Billing supports hosted checkout, embedded iframe checkout, Elements, direct APIs and mobile SDK flows.Read 15 Oct 2026 · airwallex.com
- Company facts
- LinkedIn lists Airwallex as founded in Melbourne in 2015, privately held, co-headquartered in San Francisco and Singapore, with more than 2,300 employees across 27 offices.Read 15 Oct 2026 · linkedin.com
- Customer trials
- Subscription Management pricing lists free trials and pricing discounts as supported features.Read 28 Sep 2026 · airwallex.com
- Developer requirements
- The mobile SDKs require iOS 13 or later or Android API 21 or later; browser components list minimum versions for Chrome, Safari, Firefox, Edge and Opera.Read 15 Oct 2026 · airwallex.com
- Documentation depth
- The documentation includes API reference, product guides, webhooks, SDKs, CLI material, sandbox testing and security guidance.Read 15 Oct 2026 · airwallex.com
- Funding news
- A December 8, 2025 newsroom release announced a $330 million Series G at an $8 billion valuation and planned more than $1 billion of U.S. investment through 2029.Read 15 Oct 2026 · airwallex.com
- Global collections
- The billing page says businesses can bill in 130+ currencies and collect through 160+ global and local payment methods.Read 28 Sep 2026 · airwallex.com
- Global currencies and methods
- Airwallex says Billing can settle in more than 130 currencies and accept over 160 local payment methods.Read 15 Oct 2026 · airwallex.com
- Invoicing
- Users can issue one-time or recurring invoices, send digital payment links, automatically charge saved methods or record out-of-band payments.Read 15 Oct 2026 · airwallex.com
- Licence and hosting
- Terms describe the platform, API and software as Airwallex proprietary intellectual property licensed for limited use, with no self-hosting option stated.Read 15 Oct 2026 · assets.ctfassets.net
- Limit: announced roadmap
- Airwallex lists configurable invoice designs, AI collections, a self-serve subscription portal, richer usage credits and expanded tax filing as roadmap items.Read 15 Oct 2026 · airwallex.com
- Limit: Apple app
- App Store reviewers report payment holds, fees after failed transfers, unexplained restrictions and limited functionality compared with the web app.Read 15 Oct 2026 · apps.apple.com
- Limit: Capterra users
- Complaints include frozen or rejected transactions, difficulty reaching human support, slower receipt recognition and weak local regulatory understanding in China.Read 15 Oct 2026 · capterra.com
- Limit: G2 users
- G2 review summaries repeatedly mention slow support, missing features, approval issues and funds not returned promptly.Read 15 Oct 2026 · g2.com
- Limit: GetApp feature scores
- GetApp users rated transaction monitoring 2.5 out of 5 and financial management and compliance 1.0 out of 5 in its feature breakdown.Read 15 Oct 2026 · getapp.com
- Limit: Google Play app
- Google Play reviewers describe AI support loops and confusing domestic-transfer and payee workflows; the listing warns that mobile functionality is limited.Read 15 Oct 2026 · play.google.com
- Limit: Trustpilot complaints
- Frequent Trustpilot complaints describe account restrictions, held funds, delayed transfers, repeated compliance requests and generic or slow support.Read 15 Oct 2026 · trustpilot.com
- Limit: TrustRadius users
- TrustRadius reviewers request more payment-gateway integrations, automated failed-transaction emails, recurring card payments and finer card controls.Read 15 Oct 2026 · trustradius.com
- Notable product news
- Airwallex announced its OpenPay acquisition on September 3, 2025 to add subscription management, payment orchestration, revenue analytics and usage billing.Read 15 Oct 2026 · airwallex.com
- Praise: Capterra users
- Reviewers highlight unified multi-currency accounts, virtual wallets, easy setup, international use and expense notifications.Read 15 Oct 2026 · capterra.com
- Praise: G2 users
- G2 reviewers commonly praise ease of use, quick international payments, multi-currency handling and intuitive interfaces.Read 15 Oct 2026 · g2.com
- Praise: TrustRadius users
- TrustRadius reviewers praise fast setup, multi-currency accounts, low-cost foreign exchange, virtual cards and capable APIs.Read 15 Oct 2026 · trustradius.com
- Public API
- The REST API exposes invoice creation, retrieval, updates, finalization, payment, voiding, refunds and line-item operations through sandbox and production endpoints.Read 15 Oct 2026 · airwallex.com
- Rating on Apple App Store
- 4.8 out of 5 from 582 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 3.9 out of 5 from 15 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.0 out of 5 from 56 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 3.9 out of 5 from 15 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 4.0 out of 5 from 1.23K reviewsRead 15 Oct 2026 · play.google.com
- Rating on Trustpilot
- 2.8 out of 5 from 2,583 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8.4 out of 10 from 10 reviewsRead 15 Oct 2026 · trustradius.com
- Reconciliation
- Incoming payments are matched in real time and synchronized with ERP and accounting systems.Read 15 Oct 2026 · airwallex.com
- SDKs
- Airwallex documents browser components, iOS, Android, Flutter, React Native and a beta TypeScript Node server SDK.Read 15 Oct 2026 · airwallex.com
- Security and compliance
- Airwallex lists PCI DSS Level 1, SOC 1, SOC 2, ISO/IEC 27001, GDPR, DORA and Visa Service Provider certifications or attestations.Read 15 Oct 2026 · security.airwallex.com
- Subscription management
- Subscriptions automatically generate invoices and collect recurring payments, with trials, upgrades, downgrades, proration and failed-payment retries.Read 15 Oct 2026 · airwallex.com
- Tax
- Airwallex says its tax automation calculates GST, VAT, and sales tax based on customer location and product category.Read 28 Sep 2026 · airwallex.com
- Tax automation
- Automatic tax uses registrations, customer location and product tax category to calculate GST, VAT and sales tax on billing documents and checkout.Read 15 Oct 2026 · airwallex.com
- Usage metering
- Usage events and meters aggregate consumption, while rate cards price combinations such as AI model and token type.Read 15 Oct 2026 · airwallex.com
Plans and prices
Strong points and limits
Strong points
- Supports billing in more than 130 currencies.
- Collects through more than 160 payment methods.
- Offers flat-fee, tiered, usage-based, and hybrid models.
- Automates invoice reminders, retries, and reconciliation.
- Free invoicing plan.
Limits
- Usage-based Billing costs $0.50 transaction.
- Subscription Management costs $0.50 transaction.
- The listed platforms are web and API.
Who it suits
Airwallex Billing suits global businesses that need invoicing, recurring subscription management, or usage-based billing. Its web app and APIs serve teams managing billing directly or building custom workflows.
Verdict
Airwallex Billing covers several billing models and supports global collections, tax calculations, and accounting connections. Review the per-transaction charges for its usage-based and subscription plans before choosing them.
Where Specifiction places it
- Dunning Management Software#1 of 469.4
- Payment Software#1 of 299.3