Airwallex Billing vs Churn Buster
Airwallex Billing
airwallex.com
Churn Buster
churnbuster.ioSide by side
| Figure | Airwallex Billing | Churn Buster |
|---|---|---|
| Price from | $12/mo | $269/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 9 |
| Spec score · Dunning Management Software | 9.4 (#1) | 9.0 (#5) |
| Founded | 2015 | 2013 |
| Headquarters | Singapore and San Francisco | San Diego, California, United States |
| Integrations | Listed integrations include Xero, QuickBooks, NetSuite, Dynamics 365 Business Central, Shopify, WooCommerce, Amazon, Odoo, Sage, Zapier and Salesforce Commerce Cloud. | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. |
| Rating on G2 | 4.0 out of 5 from 56 reviews | 4.3 out of 5 from 3 reviews |
| Rating on GetApp | 3.9 out of 5 from 15 reviews | 5.0 out of 5 from 1 review |
| Rating on TrustRadius | 8.4 out of 10 from 10 reviews | 0 out of 10 from 0 reviews |
| Security | Airwallex says it is PCI DSS Level 1 certified, SOC 2 Type II certified, encrypts data in transit and at rest, and requires two-factor authentication. | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. |
| What it does | Airwallex Billing combines invoicing, recurring subscriptions, usage billing and payment collection on its global payments infrastructure. | Churn Buster recovers failed subscription payments and prevents cancellations for subscription ecommerce and SaaS businesses. |
Plans
Airwallex Billing
- Subscription ManagementPriced on request
- Usage-based BillingPriced on request
- ExploreFree
- InvoicingFree
- Subscription Management$0.50, paid once
- Usage-based Billing$0.50, paid once
- Grow$12 a month
- AcceleratePriced on request
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
In their own words
Airwallex Billing
Airwallex Billing brings invoicing, subscriptions, and usage-based pricing together on a global payments platform. Businesses can bill in more than 130 currencies and collect through more than 160 global and local payment methods. Supported models include flat-fee, tiered, pay-as-you-go, and hybrid billing. The platform can send invoices, retry failed payments, issue reminders, and reconcile incoming payments with ERP and accounting software. Its tax automation calculates GST, VAT, and sales tax based on customer location and product category. Customers can manage products, pricing, invoices, and subscriptions in the web app or use APIs for custom integrations and workflows. Listed accounting integrations include Xero, QuickBooks, NetSuite, Microsoft Dynamics 365 Business Central, Odoo, and Sage. Airwallex says it is PCI DSS Level 1 and SOC 2 Type II certified, encrypts data in transit and at rest, and requires two-factor authentication. Invoicing is free. Usage-based Billing and Subscription Management each cost $0.50 transaction; Subscription Management supports free trials and pricing discounts. The company presents the service for global businesses from startups to enterprises.
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.