Alert Cascade

Spec sheet

Purpose

Alert Cascade is an emergency mass notification platform for critical alerts, operational resilience, and business continuity.Read 11 Oct 2026 · alertcascade.co.uk

Support

The company says its UK based support team is available 24/7/365.Read 11 Oct 2026 · alertcascade.co.uk

Availability

The company states a minimum 99.999% service uptime guarantee and says its solutions had no downtime in the previous five years.Read 11 Oct 2026 · alertcascade.co.uk

Channels

The platform supports messaging through SMS, voice, email, Teams, Slack, and push notifications.Read 11 Oct 2026 · alertcascade.co.uk

Data protection

The company says its modules comply with GDPR and DPA, it is registered with the ICO, and it hosts data in the UK and EU.Read 11 Oct 2026 · alertcascade.co.uk

Document handling

Document Vault provides file version control, expiry dates, and review dates, with files protected in transit and at rest.Read 11 Oct 2026 · alertcascade.co.uk

Downloads

The downloads page lists product guides for Information Hotline, Mass Notification, On Call, Emergency Alerts, and Incident Tracker.Read 11 Oct 2026 · alertcascade.co.uk

Implementation

The pricing page says same day switch on is available and average implementation takes two weeks, including data upload, template creation, and the first all staff alert.Read 11 Oct 2026 · alertcascade.co.uk

Modules

Its modules include mass notification, information hotline, emergency alerts, incident management, on call, and document vault.Read 11 Oct 2026 · alertcascade.co.uk

NHS assurance

The company says its NHS Data Security and Protection Toolkit rating is “Standards exceeded”.Read 11 Oct 2026 · alertcascade.co.uk

Pricing flexibility

The pricing page says there are no hidden messaging fees or long term contracts and that customers can upgrade or downgrade modules, features, and support plans at any time.Read 11 Oct 2026 · alertcascade.co.uk

Pricing model

Subscription fees depend on contact count, contact locations, and the features an organisation selects; the site directs visitors to request custom pricing.Read 11 Oct 2026 · alertcascade.co.uk

Response workflows

Recipients can use multiple choice response menus to create reports, and bespoke workflow rules can extend incident response.Read 11 Oct 2026 · alertcascade.co.uk

Security certifications

The trust page lists Cyber Essentials Plus and ISO 27001 accreditation, and says Alert Cascade has held ISO 27001 accreditation since 2016.Read 11 Oct 2026 · alertcascade.co.uk

Targeting

Users can target unlimited communication groups by skill sets, locations, roles, or qualifications.Read 11 Oct 2026 · alertcascade.co.uk

Plans and prices

Every Alert Cascade plan and price →

Where Specifiction places it

• Mass Notification Software#18 of 347.5