Skip to content
SPECIFICTION
Get listed

NetSupport Notify

netsupportnotify.com

Free trial WebWindowsmacOSLinuxiOSAndroid
Visit netsupportnotify.com
Spec score 8.8 #1 of 34 in Mass Notification Software

What it is

NetSupport Notify sends one-way internal alerts for organisations and schools, from routine communications to emergency notices. Senders can target particular users, departments, devices, or all computers, with support for up to 10,000 users across multiple sites. Alerts can be sent immediately, scheduled for a specific or recurring time, and tracked for delivery and acknowledgement. Administrators can trigger pre-configured emergency messages with a hotkey combination. Notifications can use an organisation’s branding, logo, fonts, colours, and sounds. The product integrates with Microsoft Active Directory and offers a browser-based notification template and COM object for existing systems. teamSOS responders can trigger takeover notifications to users and digital signage. Access controls include security codes, user-defined accounts, and security keys; multiple Notification Servers can provide a fallback for Agent connections. The server and desktop Console run on Windows, while Agents are listed for Windows, macOS, ChromeOS, and Linux. The 30-day trial supports up to 50 devices, includes all features, and requires no credit card. Pricing is available on request.

Spec sheet

What it does
NetSupport Notify sends desktop alerts and mass notifications to as many as 10,000 users across multiple sites.Read 15 Oct 2026 · netsupportnotify.com
Purpose
NetSupport Notify sends internal one-way alerts and notifications designed to grab users’ attention.Read 7 Oct 2026 · netsupportnotify.com
Intended users
The product is presented for organisations and schools sending routine communications as well as critical and emergency alerts.Read 7 Oct 2026 · netsupportnotify.com
Deployment
A Deploy utility can remotely install, configure or uninstall agents, while ADMX templates support Group Policy and Intune deployment.Read 15 Oct 2026 · kb.netsupportsoftware.com
Trial
The free trial lasts 30 days, supports up to 50 devices, includes all features, and requires no credit card.Read 7 Oct 2026 · netsupportnotify.com
Integrations
Official integration points include Active Directory, a browser notification component, a supplied COM object and a teamSOS incident workflow.Read 15 Oct 2026 · netsupportnotify.com
Security
Unique security codes restrict access to authorised Agents and Consoles, and the Notification Server authenticates connections against user-defined accounts and security keys.Read 7 Oct 2026 · netsupportnotify.com
Support
NetSupport advertises human support Monday to Friday from 9am to 5pm across global time zones, plus free online training.Read 15 Oct 2026 · netsupportnotify.com
Company
LinkedIn lists NetSupport as a privately held UK software company founded in 1989 with 51–200 employees and headquarters in Market Deeping, Lincolnshire.Read 15 Oct 2026 · linkedin.com
Acknowledgements
The system records delivery and receipt centrally and shows real-time acknowledgement status and searchable history.Read 15 Oct 2026 · netsupportnotify.com
Custom branding
Administrators can set fonts, colours, logos, notification sizes, screen positions, sounds and custom notification icons.Read 15 Oct 2026 · netsupportnotify.com
Customer deployment
A January 2024 NetSupport case study says Intercommunal Hospital Centre of Aix-Pertuis installed Notify on 2,200 workstations.Read 15 Oct 2026 · netsupportsoftware.com
Customization
Notifications can include an organisation’s branding, logo, selected fonts, colours, and sounds.Read 7 Oct 2026 · netsupportnotify.com
Data retention
The GDPR document says message and acknowledgement history is stored on-premises in gateway.db, retained 30 days by default and configurable.Read 15 Oct 2026 · resources.netsupportsoftware.com
Documentation
The vendor provides manuals, installation guides, videos, brochures, whitepapers, a Learning Hub and a searchable knowledge base.Read 15 Oct 2026 · netsupportnotify.com
Emergency alerts
The product includes preconfigured emergency messages, audible alerts and a three-key emergency hotkey safeguard.Read 15 Oct 2026 · netsupportnotify.com
Forced visibility
Notifications take screen focus, including on locked screens, and are designed not to be skipped, ignored or deferred.Read 15 Oct 2026 · netsupportnotify.com
Gateway architecture
A Windows Notification Server gateway manages agents, supports multiple failover gateways and allows unlimited gateways within the standard licence.Read 15 Oct 2026 · netsupportnotify.com
Legal registration
Companies House records NETSUPPORT LTD, company 02386638, as an active private company incorporated 18 May 1989 for software development.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Licence
The EULA describes a proprietary, non-exclusive, non-transferable licence and prohibits modification, disassembly and reverse engineering without permission.Read 15 Oct 2026 · resources.netsupportsoftware.com
Limit: deployment
Reviewers report that the deployment facility can fail or be difficult to manage, leading them to use GPO or MSI methods instead.Read 15 Oct 2026 · capterra.com
Limit: iOS app age
Apple reviewers report broken dark mode, outdated screen-size support, few recent features and difficulty locating password or port settings.Read 15 Oct 2026 · apps.apple.com
Limit: message handling
Capterra feedback mentions configuration tracking problems, client flakiness, message truncation and unsigned DLL warnings from McAfee.Read 15 Oct 2026 · capterra.com
Mobile console
Free iOS and Android mobile consoles can send targeted or full-screen alerts through existing Notification Servers.Read 15 Oct 2026 · resources.netsupportsoftware.com
Network requirement
An active TCP/IP connection between all NetSupport Notify components is required to send notifications.Read 7 Oct 2026 · netsupportnotify.com
Praise: accountability
G2 reviewers highlight targeted groups, acknowledgement records and deployment through AD or GPO after setup.Read 15 Oct 2026 · g2.com
Praise: ease and speed
Capterra and GetApp reviewers repeatedly praise easy alert creation, quick mass delivery, recipient groups, scheduling and low one-time cost.Read 15 Oct 2026 · getapp.com
Rating on Apple App Store
2.3 out of 5 from 3 ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.8 out of 5 from 19 reviewsRead 15 Oct 2026 · capterra.com
Rating on Chrome Web Store
0 out of 5 from 0 ratingsRead 15 Oct 2026 · chromewebstore.google.com
Rating on G2
4.3 out of 5 from 4 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 19 reviewsRead 15 Oct 2026 · getapp.com
Rating on TrustRadius
No rating from 0 reviews; pricing is listed as unavailableRead 15 Oct 2026 · trustradius.com
Scale
The product supports alerts to up to 10,000 users across multiple sites.Read 7 Oct 2026 · netsupportnotify.com
Scheduling
Notifications can run immediately or recur hourly, daily, weekly or at user-defined minute intervals.Read 15 Oct 2026 · netsupportnotify.com
Scheduling and tracking
Notifications can be scheduled immediately or for a specific or recurring time, and senders can track delivery and acknowledgements.Read 7 Oct 2026 · netsupportnotify.com
Security advisory
Version 5.11.0001 released 15 December 2025 addressed CVE-2025-34179 SQL injection disclosure, CVE-2025-34180 weak password encoding and CVE-2025-34181 arbitrary file upload code execution.Read 15 Oct 2026 · kb.netsupportsoftware.com
Security controls
Unique security codes restrict agent and console access, and gateway keys are stored with AES encryption in version 5.11.0001.Read 15 Oct 2026 · kb.netsupportsoftware.com
Server resilience
Multiple Notification Servers can be used, and Agent connections automatically switch to another available server if one is unavailable.Read 7 Oct 2026 · netsupportnotify.com
Supported components
The Notification Server and desktop Console run on Windows; Agents are listed for Windows, macOS, ChromeOS, and Linux, and mobile Consoles are available for iOS and Android.Read 7 Oct 2026 · netsupportnotify.com
Supported recipients
Alerts can reach Windows, macOS, Chromebook and Linux agents plus unattended public information displays.Read 15 Oct 2026 · netsupportnotify.com
Targeting
Recipients may be selected by users, devices, departments, Active Directory groups, IP ranges or all connected computers.Read 15 Oct 2026 · netsupportnotify.com
teamSOS
Responders using teamSOS can trigger NetSupport Notify to send a one-way takeover notification to users and digital signage.Read 7 Oct 2026 · netsupportnotify.com
Urgent alerts
Administrators can send pre-configured emergency response messages using a hotkey combination.Read 7 Oct 2026 · netsupportnotify.com

Plans and prices

Free trial Free 30 days Up to 50 devices · all features · no credit card · no obligation Read 15 Oct 2026 · netsupportnotify.com
Basic $2, paid once $2 per user one-time payment Features include real-time notifications, mass notifications, scheduling, reporting and templates Read 15 Oct 2026 · getapp.com
Custom licence Priced on request Perpetual or subscription licence; quote depends on licence count All features included · up to 10,000 users · multiple Notification Servers at no extra licence cost Read 15 Oct 2026 · netsupportnotify.com
Perpetual or subscription licence Priced on request Custom quote based on number of licences and organisation requirements · all features included · alerts for up to 10,000 users across multiple sites Read 7 Oct 2026 · netsupportnotify.com

Every NetSupport Notify plan and price →

Strong points and limits

Strong points

  • Targets users, departments, devices, or all computers
  • Supports alerts to 10,000 users across multiple sites
  • Tracks delivery and acknowledgements
  • 30-day trial covers up to 50 devices
  • Multiple Notification Servers support automatic Agent switching

Limits

  • No free plan
  • Pricing requires a quote
  • Requires active TCP/IP connections between components
  • No SMS, voice-call, or email alerts

Who it suits

It suits organisations and schools that need to send managed one-way messages, including critical alerts, across sites. Teams should confirm the component platforms and network requirements before deployment.

NetSupport Notify in depth

Read the full write-up

NetSupport Notify is a focused broadcast system for schools and organisations that need dependable desktop notices across sites. It suits administrators who must direct messages to defined groups and confirm receipt, while teams needing replies or telephone, email, SMS, or app delivery should consider a broader platform.

Overview

Notify reaches up to 10,000 users across multiple sites. Administrators can address individual users, departments, selected devices, or every computer, so routine announcements do not have to become organisation-wide interruptions. The one-way design keeps communication controlled: senders can see delivery and acknowledgements, but recipients cannot answer in the product.

That model works for school notices, staff instructions, operational updates, and critical alerts delivered to connected computers. It is not a general-purpose emergency communications suite. SMS, voice calls, email, and mobile-app alerts are absent, limiting its reach when people are away from managed screens.

Key features

Messages can go out immediately, at a specified time, or on a recurring schedule. Delivery and acknowledgement tracking gives administrators an audit trail and a way to identify people who have not confirmed an important notice. The benefit is accountability without opening a two-way conversation; follow-up still has to happen elsewhere.

Pre-configured emergency messages can be launched with a hotkey combination. That shortcut is useful when an administrator needs to start a known response quickly rather than compose under pressure. Notifications can carry an organisation’s logo, fonts, colours, and sounds, making routine communications recognisable and urgent messages more conspicuous.

Microsoft Active Directory integration can align targeting with existing user administration. A browser-based notification template and COM object provide routes into existing systems, while teamSOS responders can trigger a one-way takeover notification to users and digital signage. These integrations make Notify more suitable for established IT and safety workflows than for an isolated, ad-hoc setup.

Security uses unique codes for authorised Agents and Consoles; the Notification Server authenticates connections against user-defined accounts and security keys. Multiple Notification Servers can be deployed, and Agents switch automatically to another available server when one is unavailable. All components need an active TCP/IP connection to send notifications, so disconnected devices are outside its delivery path.

Pricing

The Perpetual or subscription licence uses custom pricing based on licence count and organisational requirements. It includes all features and supports alerts for up to 10,000 users across multiple sites, making it the relevant option for larger deployments that need the full targeting, tracking, emergency, branding, and resilience set. Because the quote depends on requirements, buyers should budget for a sales conversation rather than a posted per-seat rate.

A 30-day trial supports up to 50 devices, includes every feature, and requires no credit card. That is enough for a representative pilot of the server, Agent, Console, targeting, scheduling, and acknowledgement workflow, but it is not a free tier for ongoing use. There is no free plan, and the product does not publish separate cheaper feature levels; smaller organisations still receive custom pricing rather than a reduced public package.

Platforms

The Notification Server and desktop Console run on Windows. Agents support Windows, macOS, ChromeOS, and Linux, while mobile Consoles are available for iOS and Android. The broad Agent coverage helps mixed-device estates, but the required network connection and Windows server component matter when planning deployment.

Who it's for

Notify is a strong fit for schools and multi-site organisations with managed computers, defined user groups, and a need to prove that notices were delivered or acknowledged. It is particularly well matched to administrators who already use Active Directory or need failover between Notification Servers.

Look elsewhere if recipients must reply, if alerts must reach people by SMS, email, voice call, or mobile app, or if your audience is frequently off the organisation’s network. Notify can complement those channels, but it does not replace them.

Pros and cons

Pros: targeting by user, department, device, or all computers keeps broadcasts relevant; scheduling and acknowledgement tracking support accountable communications; hotkey emergency messages speed a predefined response; branding and sounds distinguish notices; Active Directory, browser templates, COM, and teamSOS integrations support existing workflows; multi-server failover improves continuity.

Cons: one-way messaging prevents recipient replies; no SMS, email, voice-call, or mobile-app alerts leaves channel gaps; the server and desktop Console are Windows-only; TCP/IP connectivity is required for delivery; custom pricing makes costs harder to compare; the trial is limited to 50 devices and 30 days.

Alternatives

Browse Mass Notification Software when you want to compare this category broadly. EMMA Notify is another paid, multi-platform option. Choose SA-Announce if a paid product with a free trial and API or self-hosted platform support better matches your deployment. Honeywell Forge suits buyers seeking product-specific industrial offerings with term-based licensing.

PushPulse is worth considering when you want a published Essentials plan at $540 a year for up to 100 contacts, with push and email notifications, mobile and tablet apps, and in-app chat. Text-Em-All is the clearer choice for a freemium service built around voice broadcasts and texting, starting with 25 free testing credits. TextSpeak NOTIFY! is a paid, cellular-supervised system with a 7950.00 USD one-time Standard Edition price that includes one year of cloud service and support.

CrisisGo fits organisations seeking a freemium safety platform, including a 2520.00 USD annual independent-school plan for up to 500 students. Everbridge Crisis Management is the alternative for buyers seeking a broader paid crisis-management suite with AI alert assessment and risk intelligence in its Professional offering.

Verdict

Choose NetSupport Notify when your priority is controlled, targeted desktop communication with scheduling, acknowledgement records, emergency shortcuts, and resilient administration across multiple sites. Its 10,000-user scale and broad Agent support serve substantial managed estates well. Choose another system when two-way interaction or delivery by phone, email, SMS, or mobile app is essential, or when you need transparent off-the-shelf pricing instead of a custom quote.

Verdict

NetSupport Notify is built around controlled, trackable one-way alerts, with targeting, scheduling, and emergency triggers. Its 30-day trial offers a way to evaluate the full feature set for up to 50 devices, but pricing requires a request.

Where Specifiction places it

Alternatives to NetSupport NotifyAll alternatives →