NetSupport Notify vs Text-Em-All (formerly Call-Em-All)
NetSupport Notify
netsupportnotify.comText-Em-All (formerly Call-Em-All)
text-em-all.comSide by side
| Figure | NetSupport Notify | Text-Em-All (formerly Call-Em-All) |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Mass Notification Software | 8.8 (#1) | 8.5 (#2) |
| Integrations | Official integration points include Active Directory, a browser notification component, a supplied COM object and a teamSOS incident workflow. | Native integrations include staffing, church-management and retail systems such as Avionté, TempWorks, Bullhorn, ChurchStaq, Fellowship One, Icon Systems, ECRS CATAPULT and People 2.0. |
| Licence | The EULA describes a proprietary, non-exclusive, non-transferable licence and prohibits modification, disassembly and reverse engineering without permission. | Terms describe the service and connected software as proprietary and prohibit copying, modifying, distributing or creating derivative works. |
| Rating on Capterra | 4.8 out of 5 from 19 reviews | 4.7 out of 5 from 55 reviews |
| Rating on G2 | 4.3 out of 5 from 4 reviews | 4.8 out of 5 from 825 reviews |
| Rating on GetApp | 4.8 out of 5 from 19 reviews | 4.7 out of 5 from 57 reviews |
| Rating on TrustRadius | No rating from 0 reviews; pricing is listed as unavailable | 9.8 out of 10 from 322 reviews and ratings |
| Scheduling | Notifications can run immediately or recur hourly, daily, weekly or at user-defined minute intervals. | Broadcasts can run immediately, at a chosen date and time, or recur daily, weekly or monthly, with pause and edit controls. |
| Security | Unique security codes restrict access to authorised Agents and Consoles, and the Notification Server authenticates connections against user-defined accounts and security keys. | The company says it takes commercially reasonable physical, electronic, and administrative steps to secure personal information, including restricting physical access to database servers and using password protections. |
| Support | NetSupport advertises human support Monday to Friday from 9am to 5pm across global time zones, plus free online training. | Support is available by chat, email, and phone Monday through Friday, 8 AM–5 PM CST. |
| What it does | NetSupport Notify sends desktop alerts and mass notifications to as many as 10,000 users across multiple sites. | Text-Em-All sends mass SMS/MMS, automated voice broadcasts, two-way conversations, alerts, reminders and marketing messages to large contact groups. |
Plans
NetSupport Notify
- Free trialFree
- Basic$2, paid once
- Custom licencePriced on request
- Perpetual or subscription licencePriced on request
Text-Em-All (formerly Call-Em-All)
- StarterFree
- StarterFree
- Credits$0.09, paid once
- Monthly$19 a month
- Monthly$19 a month
In their own words
NetSupport Notify
NetSupport Notify sends one-way internal alerts for organisations and schools, from routine communications to emergency notices. Senders can target particular users, departments, devices, or all computers, with support for up to 10,000 users across multiple sites. Alerts can be sent immediately, scheduled for a specific or recurring time, and tracked for delivery and acknowledgement. Administrators can trigger pre-configured emergency messages with a hotkey combination. Notifications can use an organisation’s branding, logo, fonts, colours, and sounds. The product integrates with Microsoft Active Directory and offers a browser-based notification template and COM object for existing systems. teamSOS responders can trigger takeover notifications to users and digital signage. Access controls include security codes, user-defined accounts, and security keys; multiple Notification Servers can provide a fallback for Agent connections. The server and desktop Console run on Windows, while Agents are listed for Windows, macOS, ChromeOS, and Linux. The 30-day trial supports up to 50 devices, includes all features, and requires no credit card. Pricing is available on request.
Text-Em-All (formerly Call-Em-All)
Text-Em-All is a messaging platform for businesses and organizations sending texts and voice broadcasts to opted-in contacts. It supports two-way conversations, automated messages, scheduled broadcasts, personalization tags, keyword automation, real-time analytics, and carrier registration. Voice broadcasts can be sent alongside SMS or instead of it. The iOS and Android apps handle replies, conversation management, and new texts to up to 15 people; mass broadcasts are sent from the web app. Its free Starter plan includes 25 credits for testing voice broadcasts and texting your own number, but mass texting requires an upgrade. Monthly pricing depends on the number of unique people messaged and starts at $19 a month for 1–50 people. Recipients must consent to messages, promotional messages require express written consent, and political solicitation is not allowed. The company says the service is not HIPAA compliant because messages are not encrypted at rest and standard SMS cannot be encrypted in transit. Integration options include staffing and church platforms, Zapier, viaSocket, and a REST API intended for high-volume messaging above 50,000 messages per month.