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SPECIFICTION
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AssetWorks EAM

assetworks.com

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Spec score 7.8 #4 of 17 in EAM Software

What it is

AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including in offline environments. It is presented for public works, facilities, parks, and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment use, and vendor or contractor work, and it automates preventive maintenance and inspection schedules. The EAM Connect app lets staff complete work orders, update asset details, and manage service requests online or offline. Capital Planning tracks objectives, streamlines project approvals, and displays spending against budgets and funding sources in real time. Esri integration offers near-real-time, bidirectional synchronization. Its REST API uses JSON and supports GET, PUT, POST, and in some cases DELETE; described integrations also cover ERP and financial systems, HR, and inventory management. Managed hosting includes redundant infrastructure, monitoring, incident response, maintenance, patching, and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. Pricing is available on request.

Spec sheet

Purpose
AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including offline work environments.Read 8 Oct 2026 · assetworks.com
Intended users
The product is presented for public works, facilities, parks, and government operations teams.Read 8 Oct 2026 · assetworks.com
API
The Asset Management API is REST-based, uses JSON requests and responses, and supports GET, PUT, POST, and in some cases DELETE.Read 8 Oct 2026 · assetworks.com
Security
The API page states that its APIs use end-to-end encryption and that compliance is built into the API architecture.Read 8 Oct 2026 · assetworks.com
Support
EAM customers can contact support by phone at 800-900-8152, by email at [email protected], or through the support website.Read 8 Oct 2026 · assetworks.com
Headquarters
Berwyn, Pennsylvania, United StatesRead 28 Sep 2026 · assetworks.com
Asset lifecycle
EAM tracks lifecycle status, maintenance and inspections, labor costs, equipment usage, and vendor or contractor work.Read 8 Oct 2026 · assetworks.com
Capital planning
Capital Planning tracks goals and objectives, streamlines project approvals, and shows spend versus budget and funding sources in real time.Read 8 Oct 2026 · assetworks.com
Company customer base
AssetWorks says it has more than 650 customers across the public and private sectors.Read 8 Oct 2026 · assetworks.com
Company experience
AssetWorks says it has created fleet and asset management software and hardware for over 40 years.Read 8 Oct 2026 · assetworks.com
GIS integration
AssetWorks EAM offers out-of-the-box Esri integration with near-real-time, bidirectional synchronization.Read 8 Oct 2026 · assetworks.com
Hosting tiers
Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective.Read 8 Oct 2026 · assetworks.com
Managed hosting
AssetWorks hosted environments include load-balanced redundant infrastructure, 24/7 monitoring, incident response, maintenance, patching, and off-site backups.Read 8 Oct 2026 · assetworks.com
Mobile access
The EAM Connect app supports completing work orders, updating asset information, and managing service requests online or offline.Read 8 Oct 2026 · assetworks.com
Other integrations
The API page describes integrations for ERP and financial systems, HR systems, and inventory management.Read 8 Oct 2026 · assetworks.com
Preventive maintenance
The product automates preventive maintenance and inspection schedules.Read 8 Oct 2026 · assetworks.com

Plans and prices

AssetWorks EAM Priced on request Pricing not listed; schedule a demo to discuss the product Read 8 Oct 2026 · assetworks.com

Every AssetWorks EAM plan and price →

Strong points and limits

Strong points

  • Tracks lifecycle status, maintenance, inspections, and labor costs.
  • Automates preventive maintenance and inspection schedules.
  • EAM Connect supports offline work orders and service requests.
  • Esri integration synchronizes in both directions.
  • Premium Hosting lists recovery objectives.

Limits

  • No price is listed.
  • Premium Hosting recovery time objective is four hours.

Who it suits

It suits public works, facilities, parks, and government operations teams managing maintenance, inspections, work orders, and capital planning.

Verdict

AssetWorks EAM brings maintenance, mobile work, GIS integration, and capital planning into one asset management system. Teams should discuss pricing and hosting needs with AssetWorks.

Where Specifiction places it

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