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Auto Glass CRM

autoglass-crm.com

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Spec score 9.2 #1 of 22 in Glass Contractor Software

What it is

Auto Glass CRM connects leads, clients, jobs, pricing, scheduling, technician work, and reporting for auto glass businesses. Its Smart Quote tool decodes a vehicle identification number and retrieves live glass part pricing to provide a cost range; approved quotes can become scheduled jobs. Live vendor pricing connects to Mygrant and PGW, whose accounts are billed directly by those providers. Scheduling accounts for technician capacity and can optimize routes from a warehouse. The mobile field workspace guides technicians through job statuses and checklists, captures photos and signatures, and saves drafts that sync when connectivity returns. Admin, Dispatcher, Manager, and Technician roles have server-enforced access, with technician views limited to assigned jobs and schedules. Professional includes Stripe payment links and CallRail SMS and call analytics, using customer-owned accounts billed directly by those providers. The API uses HTTPS, JSON, and API-key authentication, and documents a quote widget and website lead intake. Starter costs $79 a month and includes one shop and five users; a 14-day trial is listed.

Spec sheet

What it does
Auto Glass CRM connects leads, customer and vehicle records, jobs, scheduling, pricing, technicians and reporting for auto-glass businesses.Read 15 Oct 2026 · autoglass-crm.com
Purpose
The platform connects leads, clients, jobs, scheduling, pricing, technicians and reporting for auto glass businesses.Read 4 Oct 2026 · autoglass-crm.com
Intended users
The service is described as a business platform for auto glass shops, including teams operating multiple locations in the US and Canada.Read 4 Oct 2026 · autoglass-crm.com
API
The developer API uses HTTPS and JSON with API-key authentication, and documents a quote widget and website lead intake.Read 4 Oct 2026 · autoglass-crm.com
Integrations
The site names Stripe, CallRail, Google Places, Mygrant, PGW, vPIC VIN data and Google Routes integrations.Read 15 Oct 2026 · autoglass-crm.com
Compliance
The opened privacy and security pages describe safeguards but do not state a named security certification or compliance standard.Read 4 Oct 2026 · autoglass-crm.com
Annual billing
Annual billing is described as ten months' payment for twelve months of service.Read 15 Oct 2026 · autoglass-crm.com
API authentication
API keys are generated per website in Settings and sent through X-API-Key or Bearer Authorization headers.Read 15 Oct 2026 · autoglass-crm.com
API capabilities
Documented endpoints cover quote configuration, vehicle options, quote creation and pricing, option selection, booking, address lookup and website lead submission.Read 15 Oct 2026 · autoglass-crm.com
API documentation depth
The developer page includes request fields, response codes and copyable cURL, JavaScript and HTML examples.Read 15 Oct 2026 · autoglass-crm.com
API format
The public developer interface is an HTTPS REST API using JSON and requires no SDK.Read 15 Oct 2026 · autoglass-crm.com
API key caution
The API documentation notes that a key embedded in browser code is visible to visitors and recommends proxying requests through the customer's server for full secrecy.Read 4 Oct 2026 · autoglass-crm.com
API key limitation
Keys placed in browser JavaScript are visible to visitors; the documentation recommends server-side proxying for secrecy.Read 15 Oct 2026 · autoglass-crm.com
Availability limitation
Terms say uninterrupted or error-free service is not guaranteed and features may be suspended or changed.Read 15 Oct 2026 · autoglass-crm.com
Company lineage
PGW Auto Glass describes Everything AutoGlass as formerly AutoGlassCRM and says it combines point of sale, VIN decoding and CRM functions.Read 15 Oct 2026 · pgwautoglass.com
Compliance statement
The privacy and terms pages describe safeguards but do not name a certification such as SOC 2, ISO 27001 or HIPAA.Read 15 Oct 2026 · autoglass-crm.com
Customer records
Customer records combine contact details, vehicle history, prior jobs and quotes.Read 15 Oct 2026 · autoglass-crm.com
Data handling
Collected information can include account data, leads, vehicles, quotes, jobs, schedules, technician activity, photos, signatures, notes, device logs and location data.Read 15 Oct 2026 · autoglass-crm.com
Dispatch
Capacity-aware scheduling and route optimization plan technician days from a warehouse.Read 4 Oct 2026 · autoglass-crm.com
Extra charges
Additional seats cost $5 per month and additional shops cost $30 per month; exact-part disambiguation can cost about $2 per search when requested.Read 15 Oct 2026 · autoglass-crm.com
Lead pipeline
The system provides a multi-stage lead pipeline with search, filters and one-click conversion into a client and job.Read 15 Oct 2026 · autoglass-crm.com
Limit: Apple reviewer
Another Apple reviewer reported slower responses, less accurate part numbers and difficulty contacting support in the legacy app.Read 15 Oct 2026 · apps.apple.com
Limit: independent pricing history
Guideflow lists the legacy AutoGlassCRM Premium Edition at $34.99 per user monthly with a seven-day trial, which differs from the current autoglass-crm.com pricing.Read 15 Oct 2026 · guideflow.com
Limit: Reddit user report
The same Reddit discussion described legacy pricing as $14 monthly for one user or $40 for multiple users and mentioned unspecified flaws.Read 15 Oct 2026 · reddit.com
Messaging
CallRail provides SMS templates, consent tracking and inbound-call analytics when connected.Read 15 Oct 2026 · autoglass-crm.com
Notable news: acquisition
A PGW Auto Glass LinkedIn post says PGW acquired AutoGlassCRM and rebranded it as Everything AutoGlass, reported about two years before the page was crawled.Read 15 Oct 2026 · ca.linkedin.com
Payment-data practice
The company says it does not store full card numbers and leaves card details with the payment processor.Read 15 Oct 2026 · autoglass-crm.com
Payments
Stripe payment links can mark a job paid automatically after settlement.Read 15 Oct 2026 · autoglass-crm.com
Payments and communications
Professional includes Stripe payment links, CallRail SMS and call analytics, which use customer-owned provider accounts billed directly by those providers.Read 4 Oct 2026 · autoglass-crm.com
Plan limits and add-ons
Extra seats are $5 each per month and extra shops are $30 each per month; more than 10 shops requires contacting sales.Read 4 Oct 2026 · autoglass-crm.com
Praise: Apple reviewer
An Apple reviewer said the legacy app saved substantial time otherwise spent calling dealers to identify parts.Read 15 Oct 2026 · apps.apple.com
Praise: independent category guide
Guideflow characterizes the legacy AutoGlassCRM product as a CRM-focused option for lead tracking, VIN decoding and quoting.Read 15 Oct 2026 · guideflow.com
Praise: independent feature summary
Guideflow highlights VIN feature filtering, distributor part search and an auto-glass pricing calculator for the legacy AutoGlassCRM product.Read 15 Oct 2026 · guideflow.com
Praise: Reddit user report
A Reddit commenter said the legacy Auto Glass CRM connected suppliers for availability and made work easier despite flaws.Read 15 Oct 2026 · reddit.com
Privacy safeguards
The privacy policy says it uses server-enforced authorization, encrypted storage of integration credentials and least-privilege access; it also says it does not store full card numbers.Read 4 Oct 2026 · autoglass-crm.com
Quote widget
A Shadow-DOM embeddable widget can collect website quotes and create leads in the CRM.Read 15 Oct 2026 · autoglass-crm.com
Quotes
Smart Quote decodes a VIN and retrieves live glass part pricing to produce a cost range and turn approved quotes into scheduled jobs.Read 4 Oct 2026 · autoglass-crm.com
Rating on Apple App Store
The legacy Everything AutoGlass app, formerly associated with AutoGlassCRM, is rated 4.8 out of 5 from 294 ratings.Read 15 Oct 2026 · apps.apple.com
Rating on Google Play
The Everything AutoGlass Android app is rated 4.7 out of 5 from 91 reviews.Read 15 Oct 2026 · play.google.com
Roles
Built-in roles are Admin, Dispatcher, Manager and Technician, with technician access limited to assigned work.Read 15 Oct 2026 · autoglass-crm.com
Roles and security
The site describes server-enforced access for Admin, Dispatcher, Manager and Technician roles, with technician views scoped to assigned jobs and schedules.Read 4 Oct 2026 · autoglass-crm.com
Route optimization
The route planner uses nearest-neighbour and 2-opt optimization for each technician's day.Read 15 Oct 2026 · autoglass-crm.com
Scheduling
Scheduling is capacity-aware and supports dispatch from warehouses.Read 15 Oct 2026 · autoglass-crm.com
Security controls
The privacy policy states server-enforced authorization, encrypted integration credentials and least-privilege access.Read 15 Oct 2026 · autoglass-crm.com
Smart Quote
Smart Quote decodes a VIN, retrieves live glass pricing and produces a low-to-high cost range that can become a scheduled job.Read 15 Oct 2026 · autoglass-crm.com
Technical stack
The homepage identifies Next.js, TypeScript, Prisma and PostgreSQL as the production stack.Read 15 Oct 2026 · autoglass-crm.com
Technician app
The native mobile workspace supports guided status steps, job checklists, photos, signatures and offline drafts that synchronize later.Read 15 Oct 2026 · autoglass-crm.com
Third-party billing
Glass vendors, Stripe and CallRail use customer-owned accounts that those providers bill directly.Read 15 Oct 2026 · autoglass-crm.com
Usage charges
The pricing page says paid exact-part disambiguation is about $2 per search and only runs when explicitly requested.Read 4 Oct 2026 · autoglass-crm.com
Vendor integrations
Live vendor pricing connects to Mygrant and PGW; the pricing page says these provider accounts are billed directly by the providers.Read 4 Oct 2026 · autoglass-crm.com
Vendor pricing
Live part pricing is connected to Mygrant and PGW accounts.Read 15 Oct 2026 · autoglass-crm.com

Plans and prices

Starter $79 a month billed monthly 1 shop · 5 users included · 14-day free trial · leads, clients, jobs, quotes, scheduling, iOS/Android field app Read 15 Oct 2026 · autoglass-crm.com
Professional $199 a month billed monthly 3 shops · 15 users included · 14-day free trial · Smart Quote · Mygrant/PGW pricing · Stripe links · CallRail SMS/analytics · reports · route optimization Read 15 Oct 2026 · autoglass-crm.com
Scale $399 a month billed monthly 10 shops · 50 users included · 14-day free trial · developer API · embeddable quote widget · advanced roles/audit log Read 15 Oct 2026 · autoglass-crm.com

Every Auto Glass CRM plan and price →

Strong points and limits

Strong points

  • VIN-based quotes use live glass part pricing
  • Approved quotes can become scheduled jobs
  • Mobile workspace supports offline-aware drafts
  • Technician access is scoped to assigned work
  • Includes a 14-day trial

Limits

  • Starter includes one shop and five users
  • Extra seats cost $5 each per month
  • Extra shops cost $30 each per month
  • Exact-part disambiguation costs about $2 per search

Who it suits

It suits auto glass shops that need quoting, job scheduling, and technician workflows, including teams managing multiple locations. Shops should account for provider-billed integrations and user or shop add-on charges.

Auto Glass CRM in depth

Read the full write-up

Auto Glass CRM brings estimating, scheduling and field operations together for auto glass businesses. It is strongest for teams coordinating technicians across one or more shops, rather than operations centered on fabrication or material control. The workflow is broad, but shop and user caps and the cost of connected services deserve close attention.

Overview

The platform links leads and clients to jobs, pricing, schedules, technicians and reporting. Smart Quote decodes a VIN, retrieves live glass-part pricing and returns a cost range; an approved quote can move into scheduling. That handoff makes the product useful for shops that want estimating connected to day-to-day job coordination, while its lack of cut-list generation, fabrication workflow and material tracking makes it a weaker fit for production-heavy operations.

Capacity-aware scheduling plans technicians’ days and optimizes routes from a warehouse. In the field, the mobile workspace guides job status and checklists, captures photos and signatures, and saves drafts for syncing when connectivity returns. The app supports a practical office-to-field process, though offline support is described for drafts rather than the whole workspace.

Key features

Estimating, dispatch and integrations

Live vendor pricing connects to Mygrant and PGW, with provider accounts billed directly by those vendors. Exact-part disambiguation is an optional paid search at about $2 each, triggered only when requested. Shops should account for those charges alongside the subscription, especially if staff regularly need precise part identification.

Professional adds Stripe payment links, CallRail SMS and call analytics. These services require customer-owned accounts and are billed directly by their providers, so the plan’s subscription price is not the full cost of using those features. The product also offers an API using HTTPS, JSON and API-key authentication, with documentation for a quote widget and website lead intake. A key placed in browser code is visible to visitors; requests that need secrecy should be proxied through the customer’s server.

Access and safeguards

Admin, Dispatcher, Manager and Technician roles use server-enforced access, with technicians limited to assigned jobs and schedules. The privacy policy describes encrypted storage for integration credentials, least-privilege access and not storing full card numbers. These are relevant safeguards, but the described pages do not name a security certification or compliance standard.

Pricing

There is no free plan; each subscription includes a 14-day free trial and is billed monthly.

PlanPriceIncluded capacityBest fitStarter$79 a month1 shop, 5 usersA single-shop team needing the core workflowProfessional$199 a month3 shops, 15 usersGrowing operators that need more locations and Professional’s payment and CallRail featuresScale$399 a month10 shops, 50 usersLarger multi-shop teamsStarter keeps the entry price below the higher tiers but caps capacity at one shop and five users. Professional expands that to three shops and 15 users; Scale raises it to 10 shops and 50 users. Extra seats cost $5 each per month and extra shops cost $30 each per month; operations needing more than 10 shops must contact sales. Add the direct charges for vendor pricing, optional exact-part searches and, on Professional, Stripe and CallRail accounts to the budget.

Platforms

Auto Glass CRM supports web, iOS and Android, as well as an API. Mobile access suits technicians working in the field, while the API can connect website lead intake or a quote widget to the business workflow.

Who it's for

This is a good match for auto glass shops in the US and Canada that need estimates, dispatch and technician updates connected, including operators managing multiple locations. It is less suitable for teams whose essential requirements are cut lists, fabrication, material tracking or accounting synchronization, none of which the product provides.

Pros and cons

Pro: VIN-based estimates can use live Mygrant and PGW pricing, and approved quotes can flow into scheduled jobs.

Pro: Capacity-aware dispatch and field checklists, photos and signatures connect office planning with technician work.

Pro: Role-based server-enforced access scopes technician views to assigned jobs and schedules.

Con: Shop and user limits rise by tier, with extra monthly charges for added capacity and sales contact required beyond 10 shops.

Con: Vendor accounts and Professional’s Stripe and CallRail services carry direct provider charges beyond the subscription.

Con: No cut-list generation, fabrication workflow, material tracking or accounting sync limits its usefulness as a production or back-office system.

Alternatives

For a broader comparison, see Glass Contractor Software. GlaziersEdge is another paid option with a free trial and Android, iOS and Windows support. Mitchell RepairCenter is worth comparing if its paid package structure and Android, iOS, Windows and API support suit your operation.

eDirectGlass may suit shops that prefer per-invoice pricing: Pay-Per-Invoice costs $5 invoice, supports up to five users, is intended for up to 50 invoices monthly and requires an annual contract; it also offers an Essential plan. GlazeOps offers a lower-priced Starter at $49 a month for five members, five projects and 25 GB storage, or Professional at $149 a month for teams needing its higher tier.

MonitGlass uses custom quotes based on operation size and modules, making it an option for buyers who want an individually scoped facility package. Omega EDI is a different fit for invoice and EDI workflows: Repair Only is $9.95 a month per user for up to 10 users, with $2.00 per accepted EDI and unlimited e-mail invoices. PartnerPak+ Studio is licensed per location with custom pricing. RFMS offers a Core ERP with pricing available by demo request.

Verdict

Choose Auto Glass CRM if your shop needs VIN-based estimating, dispatch and technician field updates in one workflow, particularly across multiple locations. Its central advantage is the link from quote to scheduled, documented job; its central drawback is that subscription tiers and provider-billed integrations add costs and constraints that may favor a simpler or more production-focused alternative.

Verdict

Auto Glass CRM brings estimating, dispatch, and field updates into one business platform for auto glass shops. Check plan limits and direct provider charges before relying on its integrations.

Where Specifiction places it

Alternatives to Auto Glass CRMAll alternatives →