Avaya Experience Platform pricing
4 plans read from avaya.com
Digital$48 a month Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term; additional charges may apply baseUnlimited email, chat, and text messaging · Bring your own digital channel and chatbot · AI-powered self-service and intelligent routing Read 23 Sep 2026 · ccaas.avaya.com
Voice$83 a month Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term.Inbound and outbound voice · AI-powered self-service and intelligent routing · Call and screen recording and quality management Read 23 Sep 2026 · ccaas.avaya.com
All Media$125 a month Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term.Includes Digital and Voice capabilities · Blended media to serve inquiries simultaneously · Workforce engagement for performance and compliance Read 23 Sep 2026 · ccaas.avaya.com
Avaya InfinityPriced on request Flexible per-seat model · Named or Concurrent licensing · Package, add-on, and services options · Capacity and terms vary by organization Read 7 Oct 2026 · avaya.com
In short
- Avaya Experience Platform has a free plan (Avaya Infinity).
- Paid plans published: 3, from $48 a month.
- 1 plan is priced on request (Avaya Infinity).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| JustCall Sales Dialer | $29/mo | No | Yes |
| VICIdial | $400/mo | Yes | Yes |
| Five9 Interaction Analytics | $119/mo | No | No |
| PowerDialer.ai | $45/mo | No | Yes |
| Convoso | — | No | No |
| PhoneBurner | $11.67/mo | No | Yes |
| OSDial | — | No | No |
| Orum | — | No | Yes |