BT Email
bt.com
Spec sheet
- Free plan
- YesRead 22 Sep 2026 · bt.com
- Integrations
- The BT Email app only allows adding BT addresses ending in @btinternet.com, @btopenworld.com or @talk21.com.Read 11 Oct 2026 · bt.com
- Mobile apps
- The BT Email app is available for iOS 16.0 or later and Android 11 or later.Read 11 Oct 2026 · bt.com
- Security
- BT lists protection from viruses, spam and phishing for Standard, Premium and Basic email.Read 11 Oct 2026 · bt.com
- Support
- BT lists UK-based technical support for Standard, Premium and Basic email; Premium support and cancellation are available by phone during stated weekday and weekend hours.Read 11 Oct 2026 · bt.com
- Headquarters
- BT Group plc lists its registered office at 1 Braham Street, London, E1 8EE.Read 11 Oct 2026 · bt.com
- App limitation
- Basic BT Email customers cannot use the BT Email app and are directed to webmail.Read 11 Oct 2026 · bt.com
- Company history
- BT says its roots trace to the Electric Telegraph Company, founded in 1846.Read 11 Oct 2026 · bt.com
- Custom domain
- NoRead 22 Sep 2026 · bt.com
- Email aliases
- YesRead 22 Sep 2026 · bt.com
- Email clients
- BT documents setup with clients such as Apple Mail, Outlook and Windows Mail using IMAP or POP3, SMTP and SSL/TLS settings.Read 11 Oct 2026 · bt.com
- Email service
- BT Email provides email addresses ending in @btinternet.com, @btopenworld.com or @talk21.com, with Standard, Premium and Basic account types.Read 11 Oct 2026 · bt.com
- Login protection
- BT says an account is temporarily locked if incorrect login details are entered too many times, and suspicious activity prompts account security steps and a password change.Read 11 Oct 2026 · bt.com
- Platform access
- web_and_mobileRead 22 Sep 2026 · bt.com
- Premium eligibility
- To get Premium email, customers must live in the UK and have a UK bank account.Read 11 Oct 2026 · bt.com
- Secure connections
- BT recommends IMAP and SMTP with SSL or TLS enabled, and says SSL or TLS encrypts data sent between the email client and BT Email server.Read 11 Oct 2026 · bt.com
- Standard availability
- Standard email was available only to BT Broadband customers who registered before 26 October 2022, though another BT Broadband customer can set up an account for someone.Read 11 Oct 2026 · bt.com
- Webmail
- BT Email can be accessed online, and Basic accounts are limited to browser access at bt.com.Read 11 Oct 2026 · bt.com
Plans and prices
Premium £7.50 a month Monthly fee paid by direct debit Up to 11 email addresses · virus, spam and phishing protection · UK-based tech support · UK residence and UK bank account required Read 11 Oct 2026 · bt.com
Basic Free One email address · web access at bt.com only · no email client or device access · virus, spam and phishing protection · UK-based tech support Read 11 Oct 2026 · bt.com
Standard Free Up to 11 email addresses · virus, spam and phishing protection · UK-based tech support · available only to customers who registered before 26 October 2022 or whose account is set up by another BT Broadband customer Read 11 Oct 2026 · bt.com
Where Specifiction places it
- Personal Email Services#58 of 1158.1