BT Email vs Zoho Mail
BT Email
bt.comZoho Mail
zoho.comSide by side
| Figure | BT Email | Zoho Mail |
|---|---|---|
| Price from | £7.50/mo | $0.08/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 11 |
| Spec score · Personal Email Services | 8.1 (#58) | 9.5 (#1) |
| Free plan | Yes | Yes |
| Integrations | The BT Email app only allows adding BT addresses ending in @btinternet.com, @btopenworld.com or @talk21.com. | Native integrations include Zoho CRM, Creator, Projects and WorkDrive, while Zapier connects more than 750 third-party apps. |
| Mobile apps | The BT Email app is available for iOS 16.0 or later and Android 11 or later. | Zoho Mail's mobile app is available for iOS and Android and combines email, calendar, contacts, and files. |
| Support | BT lists UK-based technical support for Standard, Premium and Basic email; Premium support and cancellation are available by phone during stated weekday and weekend hours. | Zoho advertises 24x7 support by email and phone, while TechRadar also reports a broad knowledge base and guides. |
Plans
Zoho Mail
- Mail FreeFree
- Mail Lite 5 GB$1 a month
- Mail Lite 10 GB$1.25 a month
- Mail Premium$4 a month
- Forever FreeFree
- Mail FreeFree
- Mail Lite$1 a year
- Workplace Standard$3 a year
- Workplace Professional$6 a year
- Mail Premium$48 a year
In their own words
Zoho Mail
Zoho Mail provides custom-domain email hosting for businesses, with access through web, desktop and mobile apps. The free plan supports one domain and up to five users, each with 5 GB of mail storage; it excludes IMAP, POP and Active Sync. Paid plans start at $1/user/mo when billed annually, and a 15-day trial is listed. Security features include TLS, S/MIME and AES-256 encryption at rest, while administrative controls include role-based access, custom security policies, audit logs and eDiscovery. The service lists spam and phishing blockers, and Zia can draft replies and summarize long email threads. Zoho Mail MCP connects the service to AI apps. A migration tool can transfer emails, contacts and calendars from Google Workspace, Microsoft 365 or IMAP providers. Mobile apps combine email, calendar, contacts and files. Zoho says the service is GDPR compliant and has ISO/IEC 27001 and SOC 2 Type II certifications. Paid plans include 24×7 support by email, phone and live chat; the pricing comparison lists a 99.9% uptime guarantee for its plans.