CareVoyant
carevoyant.com
What it is
CareVoyant is a cloud-based platform for home care agencies, coordinating intake, authorizations, scheduling, clinical documentation, electronic visit verification, billing, and payroll. It supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric care in one system, using shared patient and employee records. Scheduling offers hour-, shift-, and visit-based views, split shifts, offers, differentials, overtime, and matching by distance, availability, skills, and patient preferences. Clinical tools include point-of-care records, OASIS, eMAR, eTAR, electronic care flow sheets, and alerts for missed medications, treatments, interventions, or measurements. Billing handles Medicare, Medicaid, insurance, and private pay, with 1500, UB, or paper claims and a configurable scrubber. Listed interfaces cover EVV, payroll, and accounting. Employee access is available on iOS and Android, with web access listed. Reports can be scheduled and exported as PDF, CSV, Excel, TIFF, or XML. Pricing is not published; the company offers a free demo by contacting sales.
Spec sheet
- What it does
- CareVoyant is an integrated enterprise platform for home care, private duty nursing, personal care, HCBS, home health and pediatric agencies using shared patient and employee records.Read 15 Oct 2026 · carevoyant.com
- Purpose
- CareVoyant is a cloud-based platform for home care agencies that coordinates intake, authorizations, scheduling, clinical documentation, EVV, billing, and payroll.Read 3 Oct 2026 · carevoyant.com
- Intended users
- CareVoyant describes its fit as multi-service, multi-state, and mid-size to enterprise agencies handling complex billing, multiple locations, or customized workflows.Read 3 Oct 2026 · carevoyant.com
- Support
- Phone support is offered Monday through Friday from 7:00 a.m. to 6:00 p.m. Central, while the support portal and knowledge base are available 24/7.Read 15 Oct 2026 · carevoyant.com
- Headquarters
- Rolling Meadows, Illinois, United StatesRead 28 Sep 2026 · carevoyant.com
- Accounting integration
- CareVoyant's general ledger interface transfers entries to accounting software and supports mapping accounts by service, location, and payer.Read 3 Oct 2026 · carevoyant.com
- Accounting integrations
- CareVoyant states that it integrates with common accounting systems through APIs and interfaces.Read 15 Oct 2026 · carevoyant.com
- Authorization
- Authorization and plan-of-care tools link payer authorizations to intake, scheduling, clinical work and billing to prevent unauthorized services.Read 15 Oct 2026 · carevoyant.com
- Billing
- Billing handles Medicare, Medicaid, managed care, private insurance and private pay workflows and includes a configurable claims scrubber.Read 15 Oct 2026 · carevoyant.com
- Clinical documentation
- Clinical features include point-of-care documentation, OASIS, eMAR, eTAR, electronic care flow sheets, and alerts for missed medications, treatments, interventions, or measurements.Read 3 Oct 2026 · carevoyant.com
- Clinical point of care
- Clinical functions include assessments, OASIS and plans of care, medication administration, treatment administration and continuous-care flow sheets.Read 15 Oct 2026 · carevoyant.com
- Company history
- CB Insights describes CareVoyant as founded in 1996 and based at 3701 Algonquin Road, Rolling Meadows, Illinois.Read 15 Oct 2026 · cbinsights.com
- Company profile
- LinkedIn lists CareVoyant as privately held, founded in 1996, headquartered in Rolling Meadows, Illinois, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
- Demo
- The company offers a free demo by contacting its sales team; the page does not state a free software plan or trial duration.Read 3 Oct 2026 · carevoyant.com
- EVV
- CareVoyant provides GPS clock-in and clock-out, signatures, service logs, fixed-visit verification, manual verification and offline mobile capture.Read 15 Oct 2026 · carevoyant.com
- EVV integrations
- Its EVV interface sends data to state-approved aggregators including HHAeXchange, Sandata, Tellus/CareBridge, AuthentiCare and Netsmart.Read 15 Oct 2026 · carevoyant.com
- Implementation and training
- Professional services include a five-tier implementation process, role-based training, technical training, report development, data migration and performance tuning.Read 15 Oct 2026 · carevoyant.com
- Intake
- The intake module creates one patient record, supports multiple admissions and performs eligibility checks and configurable validations.Read 15 Oct 2026 · carevoyant.com
- Limit: implementation effort
- G2 reviewers report that configuration and implementation can take much longer than expected.Read 15 Oct 2026 · g2.com
- Limit: learning curve
- Software Advice reviewers describe the many functions as overwhelming for new users and difficult to learn.Read 15 Oct 2026 · softwareadvice.com
- Limit: support delays
- A G2 reviewer reports that support is primarily email-based and responses can take a long time.Read 15 Oct 2026 · g2.com
- Limit: update glitches
- A Capterra reviewer reports occasional glitches after updates and a need for more guidance when versions change.Read 15 Oct 2026 · capterra.com
- Limit: usability
- Capterra reviewers say the product is feature-rich but sometimes not sufficiently user friendly.Read 15 Oct 2026 · capterra.com
- Mobile access
- CareVoyant says its employee portal can be used on iOS and Android phones.Read 3 Oct 2026 · carevoyant.com
- Mobile requirements
- The same requirements sheet lists Android 8 or later and iOS 11 or later for CV Mobile, with Chrome and Safari supported on mobile.Read 15 Oct 2026 · pascohh.com
- Payroll
- Payroll integration supports ADP, Paychex, QuickBooks, GP Dynamics and earned-wage-access providers, with travel, overtime and differential calculations.Read 15 Oct 2026 · carevoyant.com
- Payroll integrations
- Payroll interfaces listed include ADP, Paychex, QuickBooks, GP Dynamics, and earned wage access providers.Read 3 Oct 2026 · carevoyant.com
- Portals
- HIPAA-oriented family and employee portals provide schedules, clinical or billing information, shift offers and secure messaging.Read 15 Oct 2026 · carevoyant.com
- Praise: customization
- G2 reviewers repeatedly praise the broad feature set and ability to configure the system for varied branches and service lines.Read 15 Oct 2026 · g2.com
- Praise: support
- Reviewers on Capterra and G2 describe support staff as friendly, knowledgeable or generally responsive.Read 15 Oct 2026 · capterra.com
- Praise: unified records
- Capterra reviewers praise maintaining one database and one patient and employee entry across multiple divisions.Read 15 Oct 2026 · capterra.com
- Public API
- A CareVoyant user-conference session describes currently available APIs and plans to add more APIs.Read 15 Oct 2026 · carevoyant.com
- Rating on Capterra
- 4.0 out of 5 from 45 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.2 out of 5 from 83 reviewsRead 15 Oct 2026 · g2.com
- Real-time monitoring
- The system monitors shifts and visits and can alert staff to late starts, GPS mismatches, late ends, missed tasks and missed visits.Read 15 Oct 2026 · carevoyant.com
- Reporting
- Reports and dashboards can be customized, scheduled and delivered to users or field staff.Read 15 Oct 2026 · carevoyant.com
- Reports
- Reports can be scheduled and delivered to selected users and saved as PDF, CSV, Excel, TIFF, or XML files.Read 3 Oct 2026 · carevoyant.com
- Scheduling
- Scheduling supports hourly, shift and visit views, split shifts, shift offers, overtime, differentials and intelligent matching by distance, availability, skills and preferences.Read 15 Oct 2026 · carevoyant.com
- SDKs and developer documentation
- The public materials reviewed describe APIs but do not identify a public SDK or a public developer documentation portal.Read 15 Oct 2026 · carevoyant.com
- Security and privacy
- The product page describes the family and employee portals as HIPAA compliant and secure, and says families can use HIPAA-compliant CV Secure Messaging.Read 3 Oct 2026 · carevoyant.com
- Security claim
- CareVoyant describes its portals, messaging and EVV handling as HIPAA compliant or HIPAA secure.Read 15 Oct 2026 · carevoyant.com
- Self-hosting
- A Capterra reviewer says customers can self-host CareVoyant on their own servers or use vendor hosting.Read 15 Oct 2026 · capterra.com
- Services supported
- The platform supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric home care within one system.Read 3 Oct 2026 · carevoyant.com
- Shared records
- CareVoyant manages services under one patient record and one employee record.Read 3 Oct 2026 · carevoyant.com
- System requirements
- An independent device-requirements sheet lists Windows 10, macOS 10.14 or later and supported Chromebook computers, with at least 100 kbps per user and 1024x768 resolution.Read 15 Oct 2026 · pascohh.com
Plans and prices
Strong points and limits
Strong points
- Supports multiple home care service types
- Shared patient and employee records
- Detailed scheduling and staff matching
- EVV, payroll, and accounting interfaces
- Scheduled reports in several formats
Limits
- Pricing is available only on request
- No stated free software plan
- No trial duration is specified
- Complex feature set targets larger agencies
Who it suits
CareVoyant is designed for multi-service, multi-state, and mid-size to enterprise agencies with complex billing, multiple locations, or customized workflows. It suits organizations needing clinical, scheduling, EVV, payroll, and billing functions together.
Verdict
CareVoyant brings clinical, scheduling, EVV, billing, payroll, and reporting into one home-care platform. Its published fit is larger or more complex agencies, with pricing requiring a sales contact.
Where Specifiction places it
- Home Health Care Software#1 of 98.4
- eMAR Software#1 of 88.4
- Hospice Software#1 of 78.3
- Home Care Software#7 of 208.1
- Home Care Scheduling Software#9 of 228.0