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CareVoyant

carevoyant.com

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What it is

CareVoyant is a cloud-based platform for home care agencies, coordinating intake, authorizations, scheduling, clinical documentation, electronic visit verification, billing, and payroll. It supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric care in one system, using shared patient and employee records. Scheduling offers hour-, shift-, and visit-based views, split shifts, offers, differentials, overtime, and matching by distance, availability, skills, and patient preferences. Clinical tools include point-of-care records, OASIS, eMAR, eTAR, electronic care flow sheets, and alerts for missed medications, treatments, interventions, or measurements. Billing handles Medicare, Medicaid, insurance, and private pay, with 1500, UB, or paper claims and a configurable scrubber. Listed interfaces cover EVV, payroll, and accounting. Employee access is available on iOS and Android, with web access listed. Reports can be scheduled and exported as PDF, CSV, Excel, TIFF, or XML. Pricing is not published; the company offers a free demo by contacting sales.

Spec sheet

What it does
CareVoyant is an integrated enterprise platform for home care, private duty nursing, personal care, HCBS, home health and pediatric agencies using shared patient and employee records.Read 15 Oct 2026 · carevoyant.com
Purpose
CareVoyant is a cloud-based platform for home care agencies that coordinates intake, authorizations, scheduling, clinical documentation, EVV, billing, and payroll.Read 3 Oct 2026 · carevoyant.com
Intended users
CareVoyant describes its fit as multi-service, multi-state, and mid-size to enterprise agencies handling complex billing, multiple locations, or customized workflows.Read 3 Oct 2026 · carevoyant.com
Support
Phone support is offered Monday through Friday from 7:00 a.m. to 6:00 p.m. Central, while the support portal and knowledge base are available 24/7.Read 15 Oct 2026 · carevoyant.com
Headquarters
Rolling Meadows, Illinois, United StatesRead 28 Sep 2026 · carevoyant.com
Accounting integration
CareVoyant's general ledger interface transfers entries to accounting software and supports mapping accounts by service, location, and payer.Read 3 Oct 2026 · carevoyant.com
Accounting integrations
CareVoyant states that it integrates with common accounting systems through APIs and interfaces.Read 15 Oct 2026 · carevoyant.com
Authorization
Authorization and plan-of-care tools link payer authorizations to intake, scheduling, clinical work and billing to prevent unauthorized services.Read 15 Oct 2026 · carevoyant.com
Billing
Billing handles Medicare, Medicaid, managed care, private insurance and private pay workflows and includes a configurable claims scrubber.Read 15 Oct 2026 · carevoyant.com
Clinical documentation
Clinical features include point-of-care documentation, OASIS, eMAR, eTAR, electronic care flow sheets, and alerts for missed medications, treatments, interventions, or measurements.Read 3 Oct 2026 · carevoyant.com
Clinical point of care
Clinical functions include assessments, OASIS and plans of care, medication administration, treatment administration and continuous-care flow sheets.Read 15 Oct 2026 · carevoyant.com
Company history
CB Insights describes CareVoyant as founded in 1996 and based at 3701 Algonquin Road, Rolling Meadows, Illinois.Read 15 Oct 2026 · cbinsights.com
Company profile
LinkedIn lists CareVoyant as privately held, founded in 1996, headquartered in Rolling Meadows, Illinois, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
Demo
The company offers a free demo by contacting its sales team; the page does not state a free software plan or trial duration.Read 3 Oct 2026 · carevoyant.com
EVV
CareVoyant provides GPS clock-in and clock-out, signatures, service logs, fixed-visit verification, manual verification and offline mobile capture.Read 15 Oct 2026 · carevoyant.com
EVV integrations
Its EVV interface sends data to state-approved aggregators including HHAeXchange, Sandata, Tellus/CareBridge, AuthentiCare and Netsmart.Read 15 Oct 2026 · carevoyant.com
Implementation and training
Professional services include a five-tier implementation process, role-based training, technical training, report development, data migration and performance tuning.Read 15 Oct 2026 · carevoyant.com
Intake
The intake module creates one patient record, supports multiple admissions and performs eligibility checks and configurable validations.Read 15 Oct 2026 · carevoyant.com
Limit: implementation effort
G2 reviewers report that configuration and implementation can take much longer than expected.Read 15 Oct 2026 · g2.com
Limit: learning curve
Software Advice reviewers describe the many functions as overwhelming for new users and difficult to learn.Read 15 Oct 2026 · softwareadvice.com
Limit: support delays
A G2 reviewer reports that support is primarily email-based and responses can take a long time.Read 15 Oct 2026 · g2.com
Limit: update glitches
A Capterra reviewer reports occasional glitches after updates and a need for more guidance when versions change.Read 15 Oct 2026 · capterra.com
Limit: usability
Capterra reviewers say the product is feature-rich but sometimes not sufficiently user friendly.Read 15 Oct 2026 · capterra.com
Mobile access
CareVoyant says its employee portal can be used on iOS and Android phones.Read 3 Oct 2026 · carevoyant.com
Mobile requirements
The same requirements sheet lists Android 8 or later and iOS 11 or later for CV Mobile, with Chrome and Safari supported on mobile.Read 15 Oct 2026 · pascohh.com
Payroll
Payroll integration supports ADP, Paychex, QuickBooks, GP Dynamics and earned-wage-access providers, with travel, overtime and differential calculations.Read 15 Oct 2026 · carevoyant.com
Payroll integrations
Payroll interfaces listed include ADP, Paychex, QuickBooks, GP Dynamics, and earned wage access providers.Read 3 Oct 2026 · carevoyant.com
Portals
HIPAA-oriented family and employee portals provide schedules, clinical or billing information, shift offers and secure messaging.Read 15 Oct 2026 · carevoyant.com
Praise: customization
G2 reviewers repeatedly praise the broad feature set and ability to configure the system for varied branches and service lines.Read 15 Oct 2026 · g2.com
Praise: support
Reviewers on Capterra and G2 describe support staff as friendly, knowledgeable or generally responsive.Read 15 Oct 2026 · capterra.com
Praise: unified records
Capterra reviewers praise maintaining one database and one patient and employee entry across multiple divisions.Read 15 Oct 2026 · capterra.com
Public API
A CareVoyant user-conference session describes currently available APIs and plans to add more APIs.Read 15 Oct 2026 · carevoyant.com
Rating on Capterra
4.0 out of 5 from 45 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.2 out of 5 from 83 reviewsRead 15 Oct 2026 · g2.com
Real-time monitoring
The system monitors shifts and visits and can alert staff to late starts, GPS mismatches, late ends, missed tasks and missed visits.Read 15 Oct 2026 · carevoyant.com
Reporting
Reports and dashboards can be customized, scheduled and delivered to users or field staff.Read 15 Oct 2026 · carevoyant.com
Reports
Reports can be scheduled and delivered to selected users and saved as PDF, CSV, Excel, TIFF, or XML files.Read 3 Oct 2026 · carevoyant.com
Scheduling
Scheduling supports hourly, shift and visit views, split shifts, shift offers, overtime, differentials and intelligent matching by distance, availability, skills and preferences.Read 15 Oct 2026 · carevoyant.com
SDKs and developer documentation
The public materials reviewed describe APIs but do not identify a public SDK or a public developer documentation portal.Read 15 Oct 2026 · carevoyant.com
Security and privacy
The product page describes the family and employee portals as HIPAA compliant and secure, and says families can use HIPAA-compliant CV Secure Messaging.Read 3 Oct 2026 · carevoyant.com
Security claim
CareVoyant describes its portals, messaging and EVV handling as HIPAA compliant or HIPAA secure.Read 15 Oct 2026 · carevoyant.com
Self-hosting
A Capterra reviewer says customers can self-host CareVoyant on their own servers or use vendor hosting.Read 15 Oct 2026 · capterra.com
Services supported
The platform supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric home care within one system.Read 3 Oct 2026 · carevoyant.com
Shared records
CareVoyant manages services under one patient record and one employee record.Read 3 Oct 2026 · carevoyant.com
System requirements
An independent device-requirements sheet lists Windows 10, macOS 10.14 or later and supported Chromebook computers, with at least 100 kbps per user and 1024x768 resolution.Read 15 Oct 2026 · pascohh.com

Plans and prices

CareVoyant Home Care Software Priced on request Pricing not published; contact CareVoyant for a demo Read 3 Oct 2026 · carevoyant.com
CareVoyant subscription Priced on request Monthly subscription plus one-time implementation; tiered by census No public tier limits · Quote required Read 15 Oct 2026 · g2.com

Every CareVoyant plan and price →

Strong points and limits

Strong points

  • Supports multiple home care service types
  • Shared patient and employee records
  • Detailed scheduling and staff matching
  • EVV, payroll, and accounting interfaces
  • Scheduled reports in several formats

Limits

  • Pricing is available only on request
  • No stated free software plan
  • No trial duration is specified
  • Complex feature set targets larger agencies

Who it suits

CareVoyant is designed for multi-service, multi-state, and mid-size to enterprise agencies with complex billing, multiple locations, or customized workflows. It suits organizations needing clinical, scheduling, EVV, payroll, and billing functions together.

Verdict

CareVoyant brings clinical, scheduling, EVV, billing, payroll, and reporting into one home-care platform. Its published fit is larger or more complex agencies, with pricing requiring a sales contact.

Where Specifiction places it

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